Installation Manager

Keller Interiors LLC; Southfield (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Keller Interiors LLC in the Detroit/Southfield area is seeking an Installation Manager to lead our installation department, manage a team of installers, schedule work, and ensure on-time, high-quality service for clients.

You will inspect sites, approve payroll for installers, recruit new team members, and drive operational excellence while maintaining strong client relationships and ensuring safety and compliance.

Qualifications

• Excellent communication and leadership skills.
• Ability to lead teams and coordinate schedules.
• Willingness to pass background check and hold a valid driver's license.

Responsibilities

• Lead and schedule installers and oversee daily operations.
• Ensure customer satisfaction by resolving issues and building relationships.
• Inspect sites to ensure quality and efficiency.
• Approve and submit weekly payroll for installers.
• Recruit and onboard new installers.
• Support achieving safety, compliance, and operational goals.

Skills

Excellent communicator

Leadership

Organized & detail-oriented

Problem solver

Customer-centric

Education

High school diploma or GED

Job description

Job Location

Detroit MI - Southfield, MI 48033

Job Summary

Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic team as an Installation Manager! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!

What You’ll Do

• Lead the Team: Manage scheduling, assign installers, and oversee the daily operations.
• Customer Satisfaction: Ensure clients are happy by resolving issues swiftly and maintaining strong relationships.
• Site Inspections: Regularly inspect job sites to ensure quality and efficiency.
• Payroll Management: Approve and submit weekly payroll for installers.
• Recruitment: Onboard new installers to strengthen our team.
• Operational Excellence: Support achieving customer satisfaction and compliance goals.

Skills & Experience

• Excellent Communicator: You know how to listen and lead with clarity.
• Leadership: Inspire and motivate your team to perform at their best.
• Organized & Detail-Oriented: Keep things running smoothly and efficiently.
• Problem Solver: Quick to address challenges and find solutions.
• Customer-Centric: Always prioritize delivering the best service.

Qualifications

• High school diploma or GED equivalent
• Experience working in flooring installation or construction preferred

Other Requirements

• Must be able to pass a background check
• Must possess and maintain a current, valid driver's license.

Travel

Travel is primary local during the business day, although some out-of-the-area travel may be expected.