Installation Manager

Gpac; Lancaster (CA); Híbrido; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision

HSA eligible

401(k) with company match

120 hours PTO

Company laptop and phone

Future hybrid work flexibility

Resumo da oferta

Gpac seeks an Installation Manager to lead our nationwide custom signage operations, overseeing installation teams, scheduling, budgets, and quality while driving KPI-based performance from planning through execution.

The ideal candidate will have hands-on leadership in installation or service operations, proficiency with drawings and contracts, and the ability to navigate fast-paced projects; travel up to 30% is required with a future path to hybrid work and a robust benefits package.

Qualificações

• Bachelor's degree or equivalent in a related field, or substantial applicable experience.
• 3+ years of leadership in installation, service, or operations management.
• Proven ability to drive performance using KPIs and data-driven decisions.
• Strong organizational, multitasking, and time-management skills.
• Ability to interpret technical drawings, contracts, and project documentation.

Responsabilidades

• Recruit, train, and develop installation department team members.
• Oversee daily operations, scheduling, and workflow to achieve quarterly and annual performance goals.
• Lead and mentor Installation Supervisors and Technicians, ensuring alignment with company objectives.
• Implement and manage processes, systems, SOPs, and performance metrics to drive operational consistency and quality.
• Conduct timely and constructive performance evaluations.
• Monitor project performance, identify risks, and implement continuous improvement initiatives.
• Manage departmental budgets, resources, and capital equipment.
• Review project specifications, drawings, and site conditions to confirm logistics, safety requirements, and installation feasibility.
• Troubleshoot field challenges and make real-time decisions to keep projects on schedule.
• Ensure accurate completion of field documentation and reporting.
• Communicate proactively with internal teams and customers regarding schedules, delays, and project updates.
• Maintain accountability for individual and team KPI performance.
• Travel up to 30% to project sites and client locations as needed.

Conhecimentos

Leadership

Data-driven decisions

KPI management

Project scheduling

Budget management

Communication

Reading drawings

Formação académica

Bachelor's degree in Business Administration, Engineering, Construction Management, or related field

Descrição da oferta de emprego

As one of the nation's largest and fastest-growing custom signage providers, we are seeking an Installation Manager to join our expanding team. We are a full-service signage organization specializing in the design, fabrication, and installation of custom signs and environmental graphics , partnering with clients across retail, corporate, healthcare, education, and other industries nationwide to deliver high-impact visual branding solutions.

This role is ideal for a hands-on leader with experience managing aftermarket installation or service operations such as signage, HVAC, electrical, commercial food service equipment, or automotive service departments. We are looking for a detail-oriented professional who thrives in a fast-paced environment, uses data and KPIs to drive performance, and enjoys managing complex, creative projects from planning through execution.

Key Responsibilities

• Recruit, train, and develop installation department team members
• Oversee daily operations, scheduling, and workflow to achieve quarterly and annual performance goals
• Lead and mentor Installation Supervisors and Technicians, ensuring alignment with company objectives
• Implement and manage processes, systems, SOPs, and performance metrics to drive operational consistency and quality
• Conduct timely and constructive performance evaluations
• Monitor project performance, identify risks, and implement continuous improvement initiatives
• Manage departmental budgets, resources, and capital equipment
• Review project specifications, drawings, and site conditions to confirm logistics, safety requirements, and installation feasibility
• Troubleshoot field challenges and make real-time decisions to keep projects on schedule
• Ensure accurate completion of field documentation and reporting
• Communicate proactively with internal teams and customers regarding schedules, delays, and project updates
• Maintain accountability for individual and team KPI performance
• Travel up to 30% to project sites and client locations as needed

Qualifications

• Bachelor's degree in Business Administration, Engineering, Construction Management, or related field - or equivalent experience
• Minimum 3+ years of leadership experience in installation, service, or operations management
• Proven success managing teams and improving performance through KPIs and data-driven decision making
• Strong organizational, multitasking, and time-management skills
• Ability to interpret technical drawings, contracts, and project documentation
• Experience in sign installation or related industries is strongly preferred

Why Join Us?

• Industry-leading compensation with strong bonus potential
• Comprehensive benefits package including Medical, Dental, Vision, and HSA (eligible upon hire)
• 401(k) with company match
• 120 hours PTO
• Company laptop and phone provided
• Future hybrid work flexibility

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.