Installation Manager

Bachman's Roofing; Allentown (Lehigh County); On-site; USD 68,000 - 73,000; Full time

Benefits offered by this job

401(k) with company match.

Health insurance.

Dental insurance.

Vision insurance.

Paid time off.

Employee referral program.

Job summary

Bachman’s Roofing in Allentown, PA is seeking an Installation Manager to oversee multiple installation and repair projects from scheduling to completion. You will lead crews, coordinate with sales and production, and ensure safety, quality, and on-time delivery.

The role requires strong leadership, exceptional organization, and a commitment to a high standard of service. We offer a supportive team environment, competitive compensation of $68,000–$73,000 per year, and comprehensive benefits.

Qualifications

• Previous supervisory or management experience.
• Experience in a customer service, field operations, or project coordination role.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• A customer‑first mindset with a commitment to quality workmanship and service excellence.
• Ability to work collaboratively with field teams, sales, and administrative staff.
• Flexibility to manage changing schedules and resolve time-sensitive project issues.

Responsibilities

• Oversee multiple installation and repair projects daily, from initial scheduling through final completion.
• Lead, support, and manage crew leaders and repair technicians to ensure work is completed safely, efficiently, and on schedule.
• Partner with Sales Managers and Production Administrators to coordinate project timelines, resolve challenges, and meet customer expectations.
• Proactively identify project risks, troubleshoot issues, and escalate concerns when necessary.
• Conduct pre-installation, installation, and post-installation inspections to ensure workmanship meets company standards and established processes.
• Communicate with homeowners throughout their projects, providing timely updates, addressing concerns, and ensuring a positive customer experience.
• Monitor project progress and hold field teams accountable for quality, productivity, and timely completion.
• Review and approve payroll for hourly employees, ensuring accuracy and timely processing.
• Identify opportunities to improve installation processes, team performance, and operational efficiency.
• Represent Bachman's Roofing with professionalism, accountability, and a commitment to doing the job right.

Skills

Supervisory experience

Leadership

Scheduling

Communication

Time management

Job description

Installation Manager

Department: Operations

Employment Type: Full Time

Location: Allentown (LHV)

Compensation: $68,000 - $73,000 / year

Description

Ready to take the next step in your career with a company that values leadership, quality, and its people? Bachman's Roofing is looking for a motivated, organized, and results-driven Installation Manager to join our growing team.

At Bachman's Roofing, you’ll be surrounded and supported by a team of dynamic, engaged people who take pride in what they do. We’re not your average roofing company. Built On Integrity isn’t just our motto—it’s our core philosophy. We love our people, we love our customers, and we love our work.

What You’ll Do

• Oversee multiple installation and repair projects daily, from initial scheduling through final completion.
• Lead, support, and manage crew leaders and repair technicians to ensure work is completed safely, efficiently, and on schedule.
• Partner with Sales Managers and Production Administrators to coordinate project timelines, resolve challenges, and meet customer expectations.
• Proactively identify project risks, troubleshoot issues, and escalate concerns when necessary.
• Conduct pre-installation, installation, and post-installation inspections to ensure workmanship meets company standards and established processes.
• Communicate with homeowners throughout their projects, providing timely updates, addressing concerns, and ensuring a positive customer experience.
• Monitor project progress and hold field teams accountable for quality, productivity, and timely completion.
• Review and approve payroll for hourly employees, ensuring accuracy and timely processing.
• Identify opportunities to improve installation processes, team performance, and operational efficiency.
• Represent King Quality Roofing with professionalism, accountability, and a commitment to doing the job right.

What We’re Looking For:

• Previous supervisory or management experience.
• Experience in a customer service, field operations, or project coordination role.
• Strong leadership and communication skills, with the ability to motivate teams and hold others accountable.
• Excellent organizational and time management skills, including the ability to manage multiple projects and competing priorities.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• A customer‑first mindset with a commitment to quality workmanship and service excellence.
• Ability to work collaboratively with field teams, sales, and administrative staff.
• Flexibility to manage changing schedules and resolve time-sensitive project issues.

Preferred Qualifications:

• Previous experience in residential roofing, construction, or home improvement.
• Experience managing installation crews, contractors, or field service technicians.
• Familiarity with installation quality standards, job inspections, and project scheduling.

Benefits:

• 401(k) with company match.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Paid time off.
• Employee referral program.