Installation Engineer

Quickline Communications Limited; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Pension 5%

Health cashback

Job summary

Quickline Communications Limited is seeking an Installation Engineer to connect rural communities to fast, reliable broadband. You will work on customer premises, plan installation routes, and ensure high-quality results while maintaining safety standards.

Ideal candidates have FTTP/FWA knowledge, are comfortable with heights, hold a clean driving licence, and can pass a DBS check. This role supports our mission to deliver great internet nationwide.

Qualifications

• Experience in a similar role; ideally with FTTP and FWA knowledge.
• Comfortable working at heights; ladder work is ok.
• Full clean driving licence; able to pass DBS check.

Responsibilities

• Maintain high quality installation at customers' premises.
• Liaise with customers on installation routes and final look.
• Maintain safe working environment with health & safety at all times.
• Conduct installation surveys and consider options to deliver service.
• Document installed equipment and capture installation images for records.
• Provide excellent customer communications and exceed expectations.

Skills

Installation

FTTP

FWA

Customer care

Driving licence

DBS check

Job description

Installation Engineer We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for an Installation Engineer to help us connect rural communities to superfast broadband. Could that be you? If being out and about, on you tools gets you out of bed in the morning, and helping customers get connected puts a smile on your face then we would love to find out more about you.

Here's why you'll love this role...

• Maintain a high quality standard of installation both internally and externally at our customers premises.
• Liaise with customers regarding the intended installation route and how the finished installation will look.
• Manage a safe working environment considering Health & Safety at all times.
• Carry out installation surveys competently and consider all options to deliver service.
• Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
• Provide excellent levels of customer communications and strive to exceed expectations.

Here's why you'll be great in this role...

• You have experience in a similar role - Ideally with an understanding of FTTP and FWA connections.
• You are comfortable working at heights, climbing ladders is no problem for you.
• Customer care comes second nature to you.
• You have a full clean driving licence and can successfully pass a DBS check.

The benefits...

• Pension - 5% employer / 5% employee contribution.
• Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.