VodafoneThree - Climbing Engineer

Vodafone Limited; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Vodafone is seeking a Field Engineer to install, maintain, and support fixed and mobile networks across Vodafone infrastructure and rooftop locations. You will combine technical know-how with a strong focus on safety, quality and customer service.

You will work with field delivery teams, diagnose faults, travel as needed, and participate in a 24/7 callout rota. A valid driving license and ability to obtain SC clearance are required; Advanced Climber/Tower Rescue certification is a plus.

Responsibilities

• Install, commission, maintain and repair Vodafone network infrastructure, products and services to agreed quality and service standards.
• Support a wide range of fixed and mobile technologies, including 3G/4G/5G, transmission, Ethernet, microwave radio, fibre, copper cabling and power systems.
• Work safely at height, including regular climbing and rooftop-based activities, while following Vodafone's health and safety requirements.
• Diagnose and resolve faults, helping restore services efficiently while maintaining a high-quality customer experience.
• Work closely with Field Delivery teams, Network Operations Centres, project teams, technical support teams, suppliers, partners and business customers.
• Communicate clearly and professionally with both internal and external customers throughout your work.
• Manage your own workload effectively, working independently when required while remaining connected with the wider team.
• Identify opportunities to improve processes and ways of working, helping us deliver greater operational efficiency and better outcomes for customers.
• Work flexibly to meet business requirements, including travel and participation in a 24/7 callout rota and/or shift pattern when required.
• Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance., You'll have a formal telecoms/electronic qualification or equivalent practical experience gained within a relevant technical environment.
• You'll bring experience in telecoms service provision, fault diagnosis and resolution.
• You'll have knowledge of technologies such as Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G, microwave radio and DC power systems.
• You'll have experience working with fibre and copper cabling, including termination.
• You'll be comfortable working both collaboratively as part of a team and safely and effectively on your own.
• You'll be organised and adaptable, with the ability to prioritise your workload, learn new skills and remain focused when working to tight deadlines.
• You'll bring strong customer-facing and communication skills alongside good IT literacy.
• You'll hold a valid full UK/EU Category B driving licence.
• You'll be able to achieve and maintain the required SC clearance status.
• You'll be able to achieve and maintain Advanced Climber/Tower Rescue certification and successfully complete the required ongoing health assessments.
• You'll be comfortable with the physical requirements of the role, including climbing, manual lifting, walking, using stairs and working indoors and outdoors for extended periods.
• You may also bring an HND or degree in a relevant technical discipline, or equivalent industry experience.
• Additional experience or accreditation in areas such as Cisco CCNA/CCNP, wireless network design and deployment, LAN/Wi-Fi, unified communications or Advanced Climber/Tower Rescue would be an advantage.

Job description

You'll be an important part of Vodafone's Field Engineering team, helping to keep our customers confidently connected by installing, maintaining and supporting our fixed and mobile networks and business solutions. This will be a varied, hands-on role where you'll work across different environments, including Vodafone infrastructure and rooftop locations. You'll combine technical expertise with a strong focus on safety, quality and customer service while helping us continuously improve the way we work.

• You'll install, commission, maintain and repair Vodafone network infrastructure, products and services to agreed quality and service standards.
• You'll support a wide range of fixed and mobile technologies, including 3G/4G/5G, transmission, Ethernet, microwave radio, fibre, copper cabling and power systems.
• You'll work safely at height, including regular climbing and rooftop-based activities, while following Vodafone's health and safety requirements.
• You'll diagnose and resolve faults, helping restore services efficiently while maintaining a high-quality customer experience.
• You'll work closely with Field Delivery teams, Network Operations Centres, project teams, technical support teams, suppliers, partners and business customers.
• You'll communicate clearly and professionally with both internal and external customers throughout your work.
• You'll manage your own workload effectively, working independently when required while remaining connected with the wider team.
• You'll identify opportunities to improve processes and ways of working, helping us deliver greater operational efficiency and better outcomes for customers.
• You'll work flexibly to meet business requirements, including travel and participation in a 24/7 callout rota and/or shift pattern when required.
  Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance., You'll have a formal telecoms/electronic qualification or equivalent practical experience gained within a relevant technical environment.
• You'll bring experience in telecoms service provision, fault diagnosis and resolution.
• You'll have knowledge of technologies such as Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G, microwave radio and DC power systems.
• You'll have experience working with fibre and copper cabling, including termination.
• You'll be comfortable working both collaboratively as part of a team and safely and effectively on your own.
• You'll be organised and adaptable, with the ability to prioritise your workload, learn new skills and remain focused when working to tight deadlines.
• You'll bring strong customer-facing and communication skills alongside good IT literacy.
• You'll hold a valid full UK/EU Category B driving licence.
• You'll be able to achieve and maintain the required SC clearance status.
• You'll be able to achieve and maintain Advanced Climber/Tower Rescue certification and successfully complete the required ongoing health assessments.
• You'll be comfortable with the physical requirements of the role, including climbing, manual lifting, walking, using stairs and working indoors and outdoors for extended periods.
• You may also bring an HND or degree in a relevant technical discipline, or equivalent industry experience.
• Additional experience or accreditation in areas such as Cisco CCNA/CCNP, wireless network design and deployment, LAN/Wi-Fi, unified communications or Advanced Climber/Tower Rescue would be an advantage.
  We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. #VodafoneThree #LI-Remote Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.