Installation Coordinator - Detroit Area

Socket.dev; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

401(k) retirement plan with employer

Company-paid training

Personal and professional development

Paid community volunteer days

Company vehicles for eligible roles

Annual President's Club trip for sales

Employee events and celebrations

Job summary

Window Nation in Detroit is seeking an Installation Coordinator to manage scheduling, documentation, and communication for residential window, siding, and door installations.

You will coordinate crews, track timelines, prepare work orders, update customers and internal teams, and ensure projects are completed accurately and on time.

This role requires strong organization, excellent communication, and proficiency with Microsoft Office; CRM or job-management experience is a plus.

Qualifications

• High school diploma or GED.
• One or more years of administrative, scheduling, or project coordination experience.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office.

Responsibilities

• Schedule installations efficiently and confirm project readiness.
• Track materials, labor requirements, and installation timelines.
• Maintain accurate project records and update job statuses daily.
• Prepare work orders and required documentation for installation crews.
• Assign qualified crews based on project requirements and availability.
• Communicate project updates and estimated timelines to customers and internal teams.
• Resolve installation-related customer concerns.
• Collect payments and submit funding documentation for completed projects.
• Perform additional duties as assigned.

Skills

Communication

Organization

Customer service

Education

High school diploma or GED

Tools

CRM or job-management system

Microsoft Office

Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that.

Reports to: Operations Manager

The Installation Coordinator manages the scheduling and administration of residential window, siding, and door installation projects. This role coordinates crews, materials, documentation, customer communication, and project closeout to ensure installations are completed accurately and on time.

Responsibilities

• Schedule installations efficiently and confirm project readiness.
• Track materials, labor requirements, and installation timelines.
• Maintain accurate project records and update job statuses daily.
• Prepare work orders and required documentation for installation crews.
• Assign qualified crews based on project requirements and availability.
• Communicate project updates and estimated timelines to customers and internal teams.
• Resolve installation-related customer concerns.
• Collect payments and submit funding documentation for completed projects.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED.
• One or more years of administrative, scheduling, or project coordination experience.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office.

Preferred Qualifications

• Home improvement, construction, or home services experience.
• CRM or job-management system experience.
• Accounts receivable or payment collection experience.

Benefits & Perks

• Medical, dental, vision, disability, and life insurance
• 401(k) retirement plan with employer matching
• Company-paid training
• Personal and professional development opportunities
• Paid community volunteer days
• Company vehicles for eligible roles
• Annual President's Club trip for qualifying sales team members
• Employee events, including Graphic Tee Tuesdays, pizza lunches, potlucks, and company celebrations

Window Nation cultivates a culture of inclusionthat respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.