Installation & Construction Operations Leader

Champion Windows & Home Exteriors; Dayton (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Health, dental and disability coverage

Company truck and gas card

Phone allowance

Job summary

Champion Windows & Home Exteriors in Dayton, OH is seeking an Installation Manager to lead, monitor, and coach the installation and service team. The role focuses on achieving customer satisfaction, revenue targets, cost controls, and on-time project delivery with a team that includes supervisors, technicians, and installers.

The position requires coordinating scheduling, measuring and installation performance, and ensuring adherence to company policies while driving continuous improvement

Qualifications

• Associate’s degree in a related field or equivalent experience.
• 2-5 years of relevant experience, preferably in the construction/remodeling industry.
• Ability to supervise and train others and create and organize schedules.
• Creative and practical problem-solving/critical-thinking skills.
• Excellent written and verbal communication skills.
• Computer software competencies (MS Office 365).
• Valid DL and clean driving record.

Responsibilities

• Monitor and manage key business reports, dashboards, and KPIs including Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times; enforce company policies and procedures.
• Proactively manage customer satisfaction and resolve concerns with timely updates and field visits when needed.
• Monitor and manage COGs, inventory, accruals, job costing, invoicing, and store purchases to protect division profitability.
• Coach and foster teamwork, accountability, and trust within the operations team and coordinate across departments.
• Forecast division capacity, revenue and service needs; ensure staffing and training to meet measures and update scheduling and system data.

Skills

Team leadership

Communication skills

Problem solving

Supervising & training

Education

Associate’s degree or equivalent experience

Tools

MS Office 365

Job description

Champion Windows & Home Exteriors in Dayton, OH is seeking an Installation Manager to lead, monitor, and coach the installation and service team. The role focuses on achieving customer satisfaction, revenue targets, cost controls, and on-time project delivery with a team that includes supervisors, technicians, and installers.

The position requires coordinating scheduling, measuring and installation performance, and ensuring adherence to company policies while driving continuous improvement