Installation and Repair Technician

Northern Arkansas Telephone Company; Flippin (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

NATCO in Arkansas is seeking an Installation and Repair Technician to ensure broadband networks are deployed and maintained in customers' homes and businesses. You will install and repair cables, fiber and copper, and optimize network performance with a strong focus on service quality.

The role requires reading telecom layouts, troubleshooting, and collaborating with customers in a rural North-Central Arkansas setting.

Qualifications

• Ability to pass a background check and drug test.
• A valid driver’s license with no major violations.
• Understanding of OSHA required safety practices, including ladder safety and pole climbing.
• Ability to read cross connect/control point layouts to run jumpers.
• Knowledge of color codes of pairs and fiber cable.
• Experience with ADSL and Ethernet services.

Responsibilities

• Installing aerial boots.
• Splicing new cable (copper or fiber).
• Installing and repairing digital carrier systems.
• Thorough knowledge of electronics.
• Understanding digital and analog telecommunications technology.
• Knowledge of color codes of pairs and fiber cable.
• Reading cross connect/control point layout to run jumpers.
• Basic electrical knowledge.

Skills

Problem solving

Customer service

Computer skills

Detail-oriented

Communication

Education

High school diploma or GED

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Join NATCO in our pursuit to bring fiber optic broadband connectivity to some of the most rural areas of north-central Arkansas! We are on a mission to transform the digital landscape of north-central Arkansas by extending the reach of fiber optic broadband to the most remote corners of our service area. As we embark on this exciting journey, we are seeking an enthusiastic Installation and Repair Technician with exceptional problem-solving abilities and a passion for customer satisfaction to join our team.

The Installation and Repair Technician ensures NATCO’s broadband network is seamlessly deployed and maintained inside our customers’ homes and businesses. We seek someone who is detail-oriented and professional. Our ideal candidate has experience in utility services and/or telecommunications technology, and they possess strong computer skills. You will optimize NATCO’s network infrastructure and deliver reliable service in the ever-evolving broadband landscape.

Ready to join a team providing exceptional customer service against the beautiful backdrop of north-central Arkansas? Join NATCO and help us shape our community connections with top-notch service.

Some of the regular and reoccurring responsibilities and expectations of the Install and Repair Technician at NATCO may include, but not be limited to:

Installing aerial boots;

Splicing new cable (copper or fiber);

Installing and repairing digital carrier systems;

Thorough knowledge of electronics;

Understanding digital and analog telecommunications technology;

Knowledge of color codes of pairs and fiber cable;

Experience with ADSL and Ethernet services;

Strong computer skills;

Ability to read cross connect/control point layout to run jumpers;

Basic electrical knowledge.

Qualifications and desired skills or experiences include:

Ability to pass a background check and drug test;

A valid driver’s license with no major violations;

Understanding of OSHA required safety practices, including ladder safety and pole climbing;

Utilizing crawl spaces in attics and under homes;

Working outside in all types of weather;

Ability to communicate with customers effectively and professionally;

High school diploma or GED.

This is a safety sensitive position that requires a valid driver license, drug screening, and a background check.

NATCO is an equal opportunity employer and does not discriminate against any applicant for employment, or any employee, because of age, race, sex, disability, national origin, religion, or veteran status.