Cable Installation Technician

National OnDemand, Inc.; Fayetteville (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

National OnDemand, Inc. is seeking skilled technicians to install, service, and troubleshoot cutting-edge technology in customer homes across the United States.

You will become an expert on broadband cable installation through onsite training and have the opportunity to influence your income by completing jobs efficiently. Candidates should be able to lift up to 80 lbs, climb ladders, work in attics, and endure various weather conditions.

Qualifications

• Exceptional customer service skills.
• Field experience helpful; ability to use basic installation tools.
• Experience with fiber optics is a plus.
• Self-motivated and reliable under varying conditions.
• Willingness to submit to background check and pre-hire drug screen.
• Driver's license and clean driving record required.
• Basic computer skills expected.

Responsibilities

• Install, service, and troubleshoot broadband cable systems in customer homes.
• Provide exemplary customer service during on-site interactions.
• Learn and apply on-site installation processes through training.
• Maintain safety and quality standards while performing installations.

Skills

Customer service

Self-motivated

Fiber optics

Weather resilience

Background check willingness

Drug screen willingness

Driver's license

Basic computer skills

Tools

Hand tools

Job description

Position Summary: National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions - on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.NATIONAL OnDemand, Inc. issues top of the line, fully equipped vehicles to our technicians complete with fuel cards and you can take them home after your shift no driving back and forth to switch between vehicles.

For techs that have their own work vehicles NATIONAL offers an industry leading mileage compensation package!! We provide all tools, meters and the best tablets!NATIONAL OnDemand, Inc. operates in multiple states across the nation, and has prime contracts with multiple MSO's, so we are looking for Technicians in all areas.

Primary Position Duties:

• Earn a competitive hourly wage and enjoy an unlimited production bonus plan.
• Become an expert on broadband cable installation by participating in our onsite training program.
• Provide exemplary customer service.
• Install, service, and troubleshoot cutting-edge technology in customer homes.
• Control your own income by the amount of jobs completed.

Position Requirements:

• Lift and carry up to 80lbs.
• Climb ladders up to 28' with total load capacity of 300 pounds.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Safety culture is strong at National OnDemand, and our team members attend weekly safety meetings.

Education or Skills:

• Exceptional customer service skills.
• Field experience is helpful and ability to use basic installation and hand tools.
• Experience with Fiber Optics installs a plus.
• Someone who is self-motivated.
• Willingness to work in all types of weather conditions.
• Willingness to submit to a criminal background check.
• Willingness to submit to a pre-hire drug screen.
• Current valid driver's license and clean driving record.
• Basic Computer Skills.