Fiber Installation Technician

National OnDemand, Inc.; Spartanburg (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

National OnDemand, Inc. is hiring technicians to install and service broadband cable in customer homes across multiple states. You will participate in an onsite training program to become an expert in broadband installation and provide exemplary customer service.

Responsibilities include installing, servicing, and troubleshooting cutting-edge technology in customers' homes while controlling income through job completion and enjoying a competitive hourly wage plus a production bonus plan.

Qualifications

• Fiber optic installation experience preferred.
• Exceptional customer service skills.
• Field experience and ability to use basic installation tools.
• Self-motivated with strong work ethic.
• Willing to work in all weather conditions.
• Willingness to pass criminal background check.
• Willingness to pass pre-hire drug screen.
• Valid driver's license with clean driving record.
• Basic computer skills.

Responsibilities

• Earn a competitive hourly wage and a production bonus plan.
• Become an expert on broadband cable installation through onsite training.
• Provide exemplary customer service.
• Install, service, and troubleshoot technology in customer homes.

Skills

Fiber optic installation

Customer service

Hand tools

Self-motivated

Weather readiness

Background check

Drug screen

Driver's license

Basic computer skills

Job description

Position Summary

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions - on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth. NATIONAL OnDemand, Inc. issues top of the line, fully equipped vehicles to our technicians complete with fuel cards and you can take them home after your shift no driving back and forth to switch between vehicles. For techs that have their own work vehicles NATIONAL offers an industry leading mileage compensation package!! We provide all tools, meters and the best tablets! NATIONAL OnDemand, Inc. operates in multiple states across the nation, and has prime contracts with multiple MSO's, so we are looking for Technicians in all areas.

Primary Position Duties

• Earn a competitive hourly wage and enjoy an unlimited production bonus plan.
• Become an expert on broadband cable installation by participating in our onsite training program.
• Provide exemplary customer service.
• Install, service, and troubleshoot cutting-edge technology in customer homes.
• Control your own income by the amount of jobs completed.

Position Requirements

• Lift and carry up to 80lbs.
• Climb ladders up to 14' with total load capacity of 300 pounds.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Safety culture is strong at National OnDemand, and our team members attend weekly safety meetings.

Education or Skills

• Experience with Fiber Optics installs preferred.
• Exceptional customer service skills.
• Field experience is helpful and ability to use basic installation and hand tools.
• Someone who is self-motivated.
• Willingness to work in all types of weather conditions.
• Willingness to submit to a criminal background check.
• Willingness to submit to a pre-hire drug screen.
• Current valid driver's license and clean driving record.
• Basic Computer Skills.