Install Technician

Baycom Inc; Plymouth (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Volunteer hours

401(k) with company contributions

ESOP

Job summary

BAYCOM is a leading provider of mission-critical two-way radio, video security, and rugged technology solutions. We serve public safety and commercial clients throughout Wisconsin, Minnesota, and the Midwest.

This role involves installing, testing, and troubleshooting equipment on-site for a variety of projects, often in vehicles and challenging spaces, with a focus on clear communication with customers. As an employee-owned company, BAYCOM offers equity through our ESOP, along with health,

Qualifications

• Interest in electronics and willingness to learn from manuals.
• Ability to systematically troubleshoot and document.
• Willing to work in challenging spaces and environments.
• Able to explain problems and solutions clearly to customers.
• Comfortable working on lifts or ladders.
• Soldering ability is a plus.
• Knowledge of vehicle electronics and two-way radio is beneficial.

Responsibilities

• Install, configure, test, and troubleshoot equipment such as two-way radio, intercom, and antennas.
• Run cables in vehicles and buildings.
• Organize and label parts and cables for serviceability.
• Ensure parts are inventoried and prepared for projects.
• Document and complete tickets accurately.
• Represent BAYCOM professionally to customers.

Skills

Interest in electronics

Troubleshooting

Willing to get dirty

Customer communication

Work on lifts/ladders

Soldering

Vehicle electronics

Job description

About BAYCOM

BAYCOM is the leading provider of mission-critical two-way radio, video security, and rugged technology solutions to public safety agencies and commercial clients throughout Wisconsin, Minnesota, and the Midwest. We're 100% employee-owned — one of the operating companies of OwnersEdge, an ESOP holding company that invests in and builds sustainable, employee-owned businesses across the region.

Everything we do delivers on our brand promise: it will work. When communication and security matter most, our customers count on BAYCOM to keep them connected, protected, and operational — a lifeline in the moments that matter.

You can contribute and have an impact by…

• Installing, configuring, testing, and troubleshooting equipment such as two-way radio, intercom, and antennas
• Running cables in both vehicles and buildings.
• Being clean, labeling, and managing parts and cable in an aesthetic way that makes things easier to service in the future.
• Ensuring parts are inventoried and assembled for projects prior to scheduled work
• Properly documenting and completing tickets.
• Representing BAYCOM in a positive and professional manner

BAYCOM is 100% Employee-Owned

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Requirements

Your Knowledge and Skills...

• An interest in electronics. A willingness to open a manual and figure out how something works.
• Being able to systematically troubleshoot and document.
• A willingness to get dirty, scratched up, and squeeze into small spaces. Installs are often on (and under) used emergency vehicles or in cobwebby basements
• Able to work directly with customers, explain problems and solutions in an understandable and respectful way.
• Able to work on a lift or ladder
• Ability to solder well is a plus
• Knowledge of vehicle electronics and two-way radio is a plus

Why BAYCOM

You'll work directly with company leadership, sales teams, and subject matter experts, with the opportunity to make a visible impact and see the results of your work firsthand.

As a 100% employee-owned company, our success is shared: you'll build equity through our ESOP as BAYCOM grows, alongside health, dental, and vision coverage, paid time off and volunteer hours, and 401(k) with company contributions. Being part of the

OwnersEdge portfolio also means room to grow — connecting with marketing peers across the holding company and other operating companies as your career develops.