Install Technician

Baycom; Minneapolis (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

Volunteer hours

401(k) with company contributions

Job summary

BAYCOM is a leading provider of mission-critical two-way radio, video security, and rugged technology solutions to public safety agencies and commercial clients in the Midwest. This role focuses on installing, configuring, testing, and troubleshooting equipment, with on-site customer support.

Join a 100% employee-owned company with ESOP benefits and growth opportunities. You’ll gain hands-on experience with vehicle electronics and radio systems through challenging field work.

Qualifications

• Interest in electronics and willingness to learn by reading manuals.
• Systematic troubleshooting and good documentation.
• Willingness to get dirty, climb into tight spaces, and work on vehicles/basements.
• Ability to explain problems and solutions clearly to customers.
• Comfort with Lift or ladder work.
• Soldering ability is a plus.
• Knowledge of vehicle electronics and two-way radio is beneficial.

Responsibilities

• Install, configure, test, and troubleshoot equipment such as two-way radio systems and antennas.
• Run cables in vehicles and buildings.
• Label and organize parts and cables for easier service.
• Document and complete service tickets.
• Inventory and assemble parts for projects before work starts.
• Represent BAYCOM professionally with customers.

Skills

Electronics interest

Troubleshooting

Manual reading

Customer support

Ladder work

Soldering

Vehicle electronics

Two-way radio

Job description

Description

About BAYCOM

BAYCOM is the leading provider of mission-critical two-way radio, video security, and rugged technology solutions to public safety agencies and commercial clients throughout Wisconsin, Minnesota, and the Midwest. We're 100% employee-owned - one of the operating companies of OwnersEdge, an ESOP holding company that invests in and builds sustainable, employee-owned businesses across the region.

Everything we do delivers on our brand promise: it will work. When communication and security matter most, our customers count on BAYCOM to keep them connected, protected, and operational - a lifeline in the moments that matter.

You can contribute and have an impact by...

• Installing, configuring, testing, and troubleshooting equipment such as two-way radio, intercom, and antennas
• Running cables in both vehicles and buildings.
• Being clean, labeling, and managing parts and cable in an aesthetic way that makes things easier to service in the future.
• Ensuring parts are inventoried and assembled for projects prior to scheduled work
• Properly documenting and completing tickets.
• Representing BAYCOM in a positive and professional manner

BAYCOM is 100% Employee-Owned

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Requirements

Your Knowledge and Skills...

• An interest in electronics. A willingness to open a manual and figure out how something works.
• Being able to systematically troubleshoot and document.
• A willingness to get dirty, scratched up, and squeeze into small spaces. Installs are often on (and under) used emergency vehicles or in cobwebby basements
• Able to work directly with customers, explain problems and solutions in an understandable and respectful way.
• Able to work on a lift or ladder
• Ability to solder well is a plus
• Knowledge of vehicle electronics and two-way radio is a plus

Why BAYCOM

You’ll work directly with company leadership, sales teams, and subject matter experts, with the opportunity to make a visible impact and see the results of your work firsthand.

As a 100% employee-owned company, our success is shared: you'll build equity through our ESOP as BAYCOM grows, alongside

• health, dental, and vision coverage
• paid time off and volunteer hours
• 401(k) with company contributions

Being part of the OwnersEdge portfolio also means room to grow - connecting with marketing peers across the holding company and other operating companies as your career develops.