INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002284

State of Florida; DeLand (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leave benefits

Nine paid holidays

Health insurance

Educational benefits

Contributory retirement plan

Job summary

FLHSMV in Deland, FL is seeking an Inspector Specialist (Senior Compliance Analyst). The role focuses on licensing and enforcement provisions of Florida statutes, monitoring consumer complaints, and ensuring accurate documents before approval.

The position requires CJIS clearance and a valid driver’s license; on-site training for regional staff is included. Occasional overtime and travel are expected.

Qualifications

• Proficient in Word and Excel; able to prepare reports.
• Strong customer service and communication skills with internal/external customers.
• Ability to prepare investigative reports and correspondence.
• Self-motivated with ability to work independently.
• Communicate effectively with diverse stakeholders.
• Research and apply motor vehicle titles/registration policies.
• Experience with Florida FRVIS system.
• Knowledge of automotive parts & mobile homes.
• Able to operate a motor vehicle.

Responsibilities

• Monitor opening, investigation, resolution, and closing of consumer complaints.
• Coordinate with region HQ and other jurisdictions; review Administrative Action documents.
• Communicate information to the public via statutory agents.
• Serve as on-site training coordinator for region staff.

Skills

Microsoft Word

Excel

Customer service

Investigative report writing

Independent work

Correspondence & reports

Professional relationships

FRVIS

Automotive parts knowledge

Vehicle titles & regulations

Tools

FRVIS

Job description

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INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002284

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

*Internal Opportunity - FLHSMV Employees Only*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region. This position is authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions and review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval, and to communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services. This position will serve as the on-site training coordinator for their respective region field office providing hands on training to office staff.

Knowledge, Skills, and Abilities

• Skill in operation of a personal computer and Microsoft Word and Excel.
• Ability to provide excellent customer services and communicate effectively with internal and external customers.
• Ability to prepare an investigative report.
• Ability to work independently.
• Ability to prepare correspondence and prepare reports.
• Ability to establish and maintain courteous and professional working relationships.
• Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
• Skill in using Florida Real-Time Vehicle Information System (FRVIS).
• Basic knowledge of automotive parts, repairs, and mobile homes.
• Ability to operate a motor vehicle.

Preferred Qualifications
Preference will be given to candidates with the following:

• Experience in investigative report writing and related experience in automotive parts and repair.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• Must have a valid DL.
• This position requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
• Occasional overtime is required (Including Saturday and Sunday).
• The Incumbent is required to wear a uniform.
• Out-of-town travel is required.

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
• The elements of the selection process may include a skill assessment and/or oral interview.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: DELAND, FL, US, 32724 DELAND, FL, US, 32720

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.