Inspector - Housekeeping

Bally's; Evansville (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading global casino-entertainment company where your contributions truly matter. In this role, you will ensure the highest standards of cleanliness and service in our hotel operations, while supporting and managing the housekeeping staff. With a focus on safety and guest satisfaction, you will play a crucial role in maintaining the quality of our facilities. This is an exciting opportunity to grow within a company that values its employees and offers competitive salaries, comprehensive health coverage, and a supportive work environment. Be part of a team that is committed to excellence and innovation in the hospitality industry.

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Childcare discounts

Qualifications

• Ability to perform essential duties satisfactorily and manage housekeeping staff.
• Knowledge of Indiana Gaming regulations and company policies.

Responsibilities

• Conduct daily inspections of assigned rooms and update the front desk.
• Assist with direction and evaluation of housekeeping staff.

Skills

Housekeeping Management

Customer Service

Safety Procedures Knowledge

Inventory Management

Job description

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

1. Conduct a daily inspection of all assigned rooms and updating the front desk.
2. Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
3. Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
4. Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
5. Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
6. Report damage or theft of room items to Executive Housekeeper.
7. Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
8. Communicates priority department guest and group developments.
9. Assists with the daily opening and closing operations and morning briefings.
10. Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
11. Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
12. Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
13. Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
14. Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
15. Must be able to stand and walk for prolonged periods of time (7+ hours).
16. Always follow the Company Service Standards model.
17. Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
18. Other duties may be assigned at any time.

Responsibilities:

Assist with the direction, coordination, and evaluation of the housekeeping staff. Carries out shift management responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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