INSPECTOR, 1ST COMMAND-PATROL OPERATIONS

NYC Department of Social Services; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

NYC Department of Social Services seeks a Deputy Director of Security to lead the Office of Police Operations in overseeing field security forces across the five boroughs. The role emphasizes supervising Lieutenants, Captains, and Patrol Officers, directing investigations, and coordinating with NYPD and other agencies to ensure staff and client safety.

Responsibilities include establishing security goals, reporting on security performance, and ensuring efficient deployment of personnel while

Qualifications

• Six years of full-time experience in a protection or security program, with at least eighteen months in an administrative, managerial or executive capacity, or supervising security personnel.
• Experience in administrative, managerial, or supervisory roles for at least 18 months.
• Knowledge of NYS Penal Law, NYS Criminal Procedure Law and current arrest procedures is preferred.

Responsibilities

• Provide day-to-day management of field security forces, including direct supervision of Lieutenants and Captains overseeing Sergeants and Patrol Officers.
• Conduct on-site inspections to evaluate performance and effectiveness of security personnel.
• Direct investigations of incidents and assess security risks with timely reporting.
• Set goals and priorities for security maintenance and deterrence of incidents.
• Advise senior leadership on security issues and prepare regular reports with improvement recommendations.
• Assist in determining personnel needs and ensure proper scheduling and deployment of security staff.
• Serve as liaison to NYPD and other law enforcement agencies.

Skills

Leadership

Security management

Interpersonal communication

Problem-solving

Policy understanding

Education

High school diploma or equivalent

Job description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA’s Office of Police Operations (OPO) manages approximately 97 uniformed Peace Officers and more than 450 contracted security guards assigned to HRA’s facilities citywide.

OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provides security for special events, construction, and work conducted outside of normal business hours, and emergencies.

Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers.

HRA Office of Police Operations (OPO) is recruiting for one (1) Deputy Director of Security M-I to function as 1st Inspector, Command-Patrol Operations who will:

• Provide day-to-day management of field security forces, including direct supervision of Lieutenants and Captains assigned to supervise Sergeants who monitor and supervise Patrol Officers and contract guards. Manage and direct Law Enforcement requirements to Captains and Lieutenants as incidents occur.
• Perform on-site inspections to observe first-hand results of security monitoring performed by Lieutenants/Sergeants with oversight by Captains. Evaluate performance and effectiveness of Captains, Lieutenants, and other security personnel.
• Direct and oversee investigations of particular incidents and assessments of security risks including development of appropriate documents and timely reporting.
• Establish goals, objectives, and priorities regarding maintenance of security, deterrence of undesirable incidents and effective responses.
• Advise the Chief of Patrol Operations of significant security issues and concerns, submit regular reports and make recommendations for improved security services.
• Assist the Chief of Patrol Operations and Assistant Deputy Commissioner in determining personnel needs; ensure proper scheduling and deployment of field security personnel for adequate post coverage and maximum utilization of available resources.
• Advise the Chief of Patrol Operations in regards, to the Workplace Violence Prevention Program. Attend union walk through of newly occupied spaces and assist with the yearly review of Workplace Violence Incidents with Committee.
• Serve as liaison to New York City Police Department and other law enforcement agencies.
• May perform the duties of the Chief of Patrol Operations in his/her absence.

Hours/Schedule: 9:00am-5:00pm

DEPUTY DIRECTOR OF SECURITY - 70821

Minimum Qualifications

• A high school diploma or its equivalent and six years of full-time, satisfactory experience in a protection or security program; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel; or
• Education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months experience in an administrative, managerial or executive capacity, or in supervising security personnel.

Preferred Skills

• Expanded administrative police/security experience, including extensive knowledge of the NYS Penal Law, the NYS Criminal Procedure Law and current arrest procedures. Extensive knowledge of peace officer training parameters. Extensive knowledge and experience in NYS Public Employer Workplace Violence Prevention Programs. Strong interpersonal communication, leadership and problem-solving skills. Experience working with local, state and federal law enforcement entities. Ability to establish and maintain cross-functional and positive working relationships.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.