FIELD OFFICER CAPTAIN

NYC Department of Social Services; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

55a Program

Job summary

The NYC Department of Social Services is seeking a Supervising Special Officer III to function as Field Officer Captain, overseeing private contract guards across multiple locations and ensuring adherence to security policies. The role requires coordinating with police and facility staff to maintain safety and procedural standards.

Qualifications include a high school diploma or equivalent and NYS Peace Officer status with appropriate training.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of fulltime satisfactory experience in the field of law enforcement, protection or security.
• Incumbents must be designated as Peace Officers and meet NYS training requirements for Peace Officers.

Responsibilities

• Provide direction and guidance to Supervising Special Officers I and II.
• Supervise, schedule, and evaluate performance of Supervising Special Officers.
• Conduct on-site inspections to ensure contract guards are compliant and locations are secure.
• Prepare reports and recommendations on security issues and incidents.

Skills

Leadership

Supervisory experience

Basic computer skills

Education

High school diploma or equivalent

Job description

APPLICANTS MUST BE PERMANENT IN THE SUPERVISING SPECIAL OFFICER CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA’s Office of Police Operations (OPO) manages approximately eighty (80) uniformed Peace Officers and more than 450 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provides security for special events, construction, and work conducted outside of normal business hours, and emergencies. Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers.

The Office of Police Operations is recruiting for one (1) Supervising Special Officer III to function as Field Officer Captain who will:

• Provide direction and guidance to Supervising Special Officers Level I and II (Sergeants and Lieutenants) who are charged with the administration, supervision, coordination, and monitoring of private contract guards assigned to HRA facilities in a specified geographical area, usually consisting of four or more locations with between 75 and 100 private contract guards in an area.
• Supervise, schedule, and evaluate the performance of Supervising Special Officers Level I and II (Sergeants and Lieutenants) assigned to HRA locations to ensure that security policies are strictly adhered to, and that City/HRA rules and regulations with respect to security are enforced.
• Conduct routine on-site inspections of facilities to ensure that Supervising Special Officers Level I and II (Sergeants and Lieutenants) are properly monitoring private contract guards in accordance with contract specifications, and that locations are secure.
• Supervise, review, and ensure that appropriate action is taken on all reports of incidents, infractions, and potentially dangerous situations.
• Establish effective relationships with local police precincts to ensure effective response and necessary police action when necessary.
• Participate with the Assistant Deputy Commissioner in the formulation and implementation of specific goals, objectives, policies, procedures, and measures for effective security at HRA locations.
• Prepare reports and make recommendations on all issues, concerns, and complaints by program facility staff regarding the provision of security by private security personnel.
• Participate in the development and implementation of training for Supervising Special Officers Level I and II (Sergeants and Lieutenants) and private contract guard personnel on the proper discharge of their duties.

Hours/Shift: TBD, 24x7 Operation

SUPERVISING SPECIAL OFFICER - 70817

Minimum Qualifications

A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of fulltime satisfactory experience in the field of law enforcement, protection or security.

Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment.

For Assignment To Assignment Level II

• One year of experience as a Supervising Special Officer-Assignment Level I; or
• In addition to meeting the minimum qualification requirements for Assignment Level I above, one year of experience in the field of law enforcement, protection or security in a supervisory capacity.

For Assignment to Assignment Level III

• Two years of experience as a Supervising Special Officer; or
• In addition to meeting the minimum qualification requirements for Assignment Level I above, two additional years full-time experience in the field of law enforcement, protection or security, at least one year of which must have been in a supervisory or administrative capacity.

Preferred Skills

• Basic computer skills

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.