Inspections Supervisor, Manheim Portland

Cox Enterprises; Portland (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Cox Enterprises is seeking a seasoned supervisor to oversee automotive operations throughout the auction process. You will lead a team to move, inspect, and document vehicles, ensuring efficient lot operations, accurate check-in/out, and thorough record-keeping.

You will coordinate with dealers and internal departments, maintain logs, and ensure compliance with client instructions and DMV regulations. Strong leadership, communication, and organizational skills are essential to deliver an

Qualifications

• High School Diploma/GED required. Five years in a related field preferred.
• Experience in vehicle entry/inspection is desirable.
• Knowledge of transportation and DMV regulations is preferred.

Responsibilities

• Coordinate movement of vehicles from registration to sale lanes or back lot.
• Review check-in/check-out procedures and ensure accurate receiving, stocking, and staging.
• Maintain a complete receiving log and distribute reports to relevant personnel.
• Direct documentation of vehicle condition writing and data entry.
• Supervise quality control for condition reports (CRs) and (ECRs).
• Provide feedback to employees after random vehicle checks.
• Follow client work instructions and reporting programs (Condition Reports).
• Manage equipment and inventory used by the department.
• Ensure account-specific CR writing guidelines are followed and communicated to staff.
• Prepare daily accounts-receipts and prioritize workflow by receiving date.

Skills

Leadership

Vehicle movement

Documentation

Communication

DMV knowledge

Education

High School Diploma or GED

Job description

Are you a proven leader with a passion for automotive operations? Join our team and help ensure the efficient movement, inspection, and documentation of vehicles throughout the auction process. In this role, you will supervise daily operations, lead a team, maintain quality standards, and partner with customers and internal stakeholders to deliver an outstanding auction experience

What You’ll Do:

• Ensure efficient lot operations by coordinating the movement of vehicles from the registration area to the sale lanes or back lot.
• Review and implement check-in procedures, making sure vehicles are checked in and out correctly. Monitor incoming vehicles and ensure that they are received, stocked-in, numerated, staged, and moved through the sale lanes in proper order.
• Maintain a complete and thorough receiving log, listing all vehicles received, and review daily for accuracy. Distribute updated logs, transporter condition reports and invoices to the appropriate personnel for processing.
• Manage and direct the documentation of vehicle condition writing and Condition Report and/or computer data entry.
• Supervises quality control activities to assure accurate, timely and complete condition reports (CR's), both hard copy and ECR type.
• Performs physical checks on random vehicles. Provides detailed and timely feedback to employees.
• Follows and supports others in the use of the work instructions provided by client and/or Manheim Inspections using the Manheim Electronic Condition Report Program, Inspection Solution T1 and Mirage Program, or client-instructed paper Condition Reports.
• Administers equipment and maintains inventory supplies used in the department.
• Assures that account specific guidelines concerning CR writing are being followed. Maintains knowledge of account specific needs and communicates changes to departmental employees.
• Prepares daily reports by account to determine priorities for the day (oldest cars by receiving date and sale cars first) and adjusts workload. Searches for outstanding vehicles in other locations.
• Provide quality service and interact with dealers to resolve customer complaints or any other problems that may occur.
• Assign and reissue numbers to dealers, register vehicles, coordinate vehicle running on lease lanes and pre-sales, and issue dealer registration credits.
• Maintains communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.
• Supervise and direct the work of vehicle registration employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employee, monitoring and evaluating employee job performance, and conducting performance appraisals
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Qualifications:

• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s and 3 years’ experience in a related field; a master’s degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• 1 - 3 years experience in vehicle entry and/or vehicle inspection required.
• Experience in Automobile or Auction industry preferred.
• Strong communication and interaction skills required.
• Competent supervisory and excellent organizational skills required.
• Basic computer skills preferred. Valid Driver’s License and good driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Knowledge of transportation and current DMV laws and regulations preferred.
• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

MCCOX