Insights & Operations Lead, Pro Seller Program

Walmart; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Medical, vision and dental coverage

401(k) and stock purchase plan

Company-paid life insurance

Paid time off (PTO)

Job summary

Walmart in Bentonville is looking for a Manager, Insights Consulting to own the day-to-day operation and continuous improvement of the Walmart Marketplace Pro Seller Program. This role ensures the program operates reliably, scales efficiently, and evolves based on insights and seller feedback.

The team partners with Seller Support, Product, Engineering, Analytics, and other Marketplace groups to identify friction and drive measurable improvements in governance, eligibility, rewards, and release

Qualifications

• Bachelor's degree in Business Administration or related field and 2 years' experience in marketing research, data analytics, consulting, or related field OR 4 years' experience in marketing research, data analytics, consulting, or related field.
• Masters: Business Administration

Responsibilities

• Create reports, dashboards and data analytics for the Pro Seller Program, ensuring program health, consistency, and scalability.
• Manage ongoing administration of program eligibility criteria, rewards, and operational processes.
• Serve as the primary liaison with Seller Support to identify operational issues, seller friction, and improvement opportunities.
• Lead operational readiness activities for new program launches, ensuring documentation, processes, communications, and support mechanisms are in place.
• Partner with Product and Engineering to prioritize operational improvements and resolve program issues.
• Develop repeatable operating mechanisms to monitor program performance and drive continuous improvement.
• Coordinate cross-functional execution while maintaining clear ownership, governance, and accountability across initiatives.

Skills

Cross-functional leadership

Strategic thinking

Executive communication

Influence without authority

Analytical mindset

Business case development

Ownership mindset

Operational excellence

Education

Bachelor's degree in Business Administration or related field

Job description

Walmart in Bentonville is looking for a Manager, Insights Consulting to own the day-to-day operation and continuous improvement of the Walmart Marketplace Pro Seller Program. This role ensures the program operates reliably, scales efficiently, and evolves based on insights and seller feedback.

The team partners with Seller Support, Product, Engineering, Analytics, and other Marketplace groups to identify friction and drive measurable improvements in governance, eligibility, rewards, and release