Insights Consultant: AI-Driven Research Operations Lead

Pogo Technologies, Inc.; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Pogo Technologies, Inc. is seeking an Insights Consultant to run research studies for leading consumer brands using the Pogo Platform. You’ll manage multiple studies, design and launch surveys, monitor data quality, and deliver AI-enhanced insights to clients.

You’ll collaborate with clients and internal teams to improve processes, templates, and product workflows, thriving in a fast-paced environment with high ownership and cross-functional interaction.

Qualifications

• 3–5 years of experience in market research, ideally at a research agency, panel provider, or in-house consumer insights team.
• Experience designing, programming, and fielding surveys using tools like Qualtrics.
• Ability to manage multiple studies simultaneously and stay organized.
• Familiarity with research methodologies (concept testing, pricing, conjoint, MaxDiff) and a willingness to learn more.
• Detail-oriented and proactive with a focus on data quality and process improvement.

Responsibilities

• Own the day-to-day operations of client research studies, tracking inflows, in progress work, and attention items.
• Help clients translate questions into well-designed studies and launch them in the Pogo platform.
• Review survey logic, monitor fieldwork and data quality, and validate AI-generated insights.
• Collaborate with clients to set expectations and troubleshoot issues.
• Coordinate with GTM and Product teams to share feedback and identify product improvement opportunities.
• Help build scalable processes, templates, QA workflows, and AI-powered features.

Skills

Market research

Survey design

Qualtrics

Project management

Client communication

Tools

Qualtrics

Job description

Pogo Technologies, Inc. is seeking an Insights Consultant to run research studies for leading consumer brands using the Pogo Platform. You’ll manage multiple studies, design and launch surveys, monitor data quality, and deliver AI-enhanced insights to clients.

You’ll collaborate with clients and internal teams to improve processes, templates, and product workflows, thriving in a fast-paced environment with high ownership and cross-functional interaction.