Inside Technical Sales

Kelly Science, Engineering, Technology & Telecom; Fishers (IN); On-site; USD 50,000 - 55,000; Full time

Job summary

Kelly Science & Clinical in Fishers, IN is seeking a Technical Sales Support Specialist to bridge Sales with R&D, Regulatory, Quality, Operations, Logistics and Customer Service. You will manage sample requests, support product development projects, prepare documentation and contribute to quotes.

This office-based role requires a Bachelor's in Food Science or related field, strong written and verbal communication, and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• Bachelor's degree in Food Science or related field required.
• Relevant experience may be considered in lieu of degree.
• Strong written and verbal communication skills.
• Customer-focused with strong organizational and time-management abilities.
• Ability to prioritize and manage multiple projects and deadlines.
• Quick learner of new products, formulations, and applications.
• Comfortable working in a fast-paced environment.
• Proficient with Microsoft Office; NetSuite familiarity preferred.

Responsibilities

• Prepare, package, ship, and track product samples for customers, brokers, and distribution partners.
• Manage sales sample inventory and coordinate small-scale sample needs for R&D.
• Track sales opportunities and projects using company systems.
• Support the preparation of customer quotes as needed.
• Read and understand product formulations and ingredient requirements to assist with sample preparation.
• Perform benchtop batching of commercialized products for sample requests.
• Collaborate with broker and distributor networks and support sales teams.
• Cross-train with the Sales team and provide additional support as needed.
• Develop knowledge of the company's product portfolio and applications.

Skills

Communication skills

Organizational skills

Time management

Independent work

Teamwork

Customer focus

Learning agility

Education

Bachelor's degree in Food Science

Tools

Microsoft Office

NetSuite

Job description

Schedule: Monday–Friday, 8:30 AM–4:30 PM

Salary: $50,000–$55,000 annually, depending on experience and skills

Kelly Science & Clinical is seeking a Technical Sales Support Specialist professional to join a growing organization in Fishers, IN. This role is ideal for a science-focused professional who enjoys working cross-functionally and supporting customers, sales, research and development, and technical projects.

Position Summary

The Technical Sales Support Specialist professional will serve as a key connection between the Sales team and internal departments including Research & Development, Regulatory, Quality, Operations, Logistics, and Customer Service. The position will support customer sample requests, product development projects, documentation needs, and sales activities.

Key Responsibilities

• Prepare, package, ship, and track product samples for customers, brokers, and distribution partners.
• Manage Sales sample inventory and coordinate small-scale sample needs for the Research & Development team.
• Track sales opportunities and projects using company systems.
• Support the preparation of customer quotes as needed.
• Read and understand product formulations and ingredient requirements to assist with sample preparation and application needs.
• Perform benchtop batching of commercialized products for sample requests.
• Support Research & Development and Sales teams throughout product development and commercialization projects.
• Participate in project and sales meetings related to new products, capabilities, and product offerings.
• Provide documentation support for customer and regulatory requests.
• Collaborate with broker and distributor networks and provide ongoing support to the Sales team.
• Cross-train with the Sales team and provide additional support as needed.
• Develop knowledge of the company's product portfolio and applications.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Food Science or another related scientific field required.
• Relevant professional experience may be considered in lieu of academic experience.
• Strong written and verbal communication skills.
• Customer-focused with strong organizational and time-management abilities.
• Ability to prioritize and manage multiple projects and deadlines.
• Ability to learn new products, formulations, and applications.
• Comfortable working in a fast-paced environment.
• Proficiency with Microsoft Office Suite or related software.
• Familiarity with NetSuite is preferred.
• Ability to work independently with minimal supervision.
• Strong teamwork and cross-functional collaboration skills.

This is an office-based position with time spent both at a desk/computer and at a benchtop station. The role may require lifting up to 25 pounds and minimal travel of up to 10%.

Why Kelly Science & Clinical?

Kelly Science & Clinical connects talented science professionals with opportunities where they can build their careers and make an impact. If you have a background in Food Science or a related scientific discipline and are looking for a role that combines technical knowledge, customer support, sales, and product development, we'd like to hear from you.