Technical Sales Support Specialist

Kelly Services; Fishers (IN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Transit spending account

Paid sick leave

Job summary

Kelly Science & Clinical is seeking a Technical Sales Support Specialist in Fishers, IN. This role connects Sales with R&D, Regulatory, Quality, and Customer Service to support samples, product development, and customer documentation.

The ideal candidate is a science graduate with strong communication and cross-functional collaboration skills, able to manage multiple projects in a fast-paced environment. Office-based with modest travel.

Qualifications

• Bachelor's degree in Food Science or another related scientific field required.
• Professional experience may be considered in lieu of academic background.
• Strong written and verbal communication skills.
• Customer-focused with strong organizational and time-management abilities.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Prepare, package, ship, and track product samples for customers and partners.
• Manage Sales sample inventory and coordinate small-scale samples for R&D.
• Track sales opportunities and projects in company systems.
• Assist with customer quotes as needed.
• Read product formulations to support sample prep and applications.
• Batch benchtop products for sample requests.
• Support R&D and Sales on product development and commercialization.
• Participate in meetings for new products and offerings.
• Provide documentation support for customer and regulatory requests.
• Collaborate with broker and distributor networks to support Sales.
• Cross-train with Sales and provide additional support.
• Develop knowledge of product portfolio and applications.

Skills

communication

customer-focused

organizational

Microsoft Office

NetSuite

Education

Bachelor's degree in Food Science

Tools

NetSuite

Job description

Technical Sales Support Specialist

Location: Fishers, IN

Employment Type: Direct Hire

Schedule: Monday–Friday, 8:30 AM–4:30 PM

Salary: $50,000–$55,000 annually, depending on experience and skills

This is an excellent opportunity for a recent Food Science, Chemistry, Biology, or related Life Science graduate looking to apply their scientific knowledge in a technical sales and customer-support role.

Kelly Science & Clinical is seeking a Technical Sales Support Specialist professional to join a growing organization in Fishers, IN. This role is ideal for a science-focused professional who enjoys working cross-functionally and supporting customers, sales, research and development, and technical projects.

Position Summary

The Technical Sales Support Specialist professional will serve as a key connection between the Sales team and internal departments including Research & Development, Regulatory, Quality, Operations, Logistics, and Customer Service. The position will support customer sample requests, product development projects, documentation needs, and sales activities.

Key Responsibilities

• Prepare, package, ship, and track product samples for customers, brokers, and distribution partners.
• Manage Sales sample inventory and coordinate small-scale sample needs for the Research & Development team.
• Track sales opportunities and projects using company systems.
• Support the preparation of customer quotes as needed.
• Read and understand product formulations and ingredient requirements to assist with sample preparation and application needs.
• Perform benchtop batching of commercialized products for sample requests.
• Support Research & Development and Sales teams throughout product development and commercialization projects.
• Participate in project and sales meetings related to new products, capabilities, and product offerings.
• Provide documentation support for customer and regulatory requests.
• Collaborate with broker and distributor networks and provide ongoing support to the Sales team.
• Cross-train with the Sales team and provide additional support as needed.
• Develop knowledge of the company's product portfolio and applications.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Food Science or another related scientific field required.
• Relevant professional experience may be considered in lieu of academic experience.
• Strong written and verbal communication skills.
• Customer-focused with strong organizational and time-management abilities.
• Ability to prioritize and manage multiple projects and deadlines.
• Ability to learn new products, formulations, and applications.
• Comfortable working in a fast-paced environment.
• Proficiency with Microsoft Office Suite or related software.
• Familiarity with NetSuite is preferred.
• Ability to work independently with minimal supervision.
• Strong teamwork and cross-functional collaboration skills.

Work Environment

This is an office-based position with time spent both at a desk/computer and at a benchtop station. The role may require lifting up to 25 pounds and minimal travel of up to 10%.

Why Kelly Science & Clinical?

Kelly Science & Clinical connects talented science professionals with opportunities where they can build their careers and make an impact. If you have a background in Food Science or a related scientific discipline and are looking for a role that combines technical knowledge, customer support, sales, and product development, we'd like to hear from you.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Medical
• Dental
• Vision
• Telemedicine
• Term life
• Whole life
• Accident insurance
• Critical illness
• A legal plan
• Short-term disability
• Retirement savings plan
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• Transit spending account
• Paid sick leave

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and Aff…? We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide.

Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.