Inside Team Member West Plains

Domino's Franchise; Cheney (WA); On-site; USD 18,934 - 26,967; Part time

Benefits offered by this job

Performance-based raises

In-store tip pool

Job summary

A pizza franchise in Cheney, WA is seeking Customer Service Representatives (CSRs) to enhance customer experience and support handling various queries at the restaurant. The position requires a positive personality and the ability to work long hours. Starting wage is $16.66 per hour, with potential for raises based on performance. Join our team to provide exceptional service!

Qualifications

• Must be 17 years or older.
• Friendly and energetic demeanor required.
• Comfortable learning other duties in the restaurant.

Responsibilities

• Answer product and service questions.
• Maintain customer accounts and record information.
• Prepare and package food products.
• Collect payments and hand out orders.
• Resolve service issues and ensure customer satisfaction.
• Maintain financial accounts by processing adjustments.
• Support team efforts with related tasks.

Skills

Customer service orientation

Positive personality

Attention to detail

Cash management skills

Ability to work long hours

Job description

Overview

This hiring ad is intended for applicants wishing to work in our Cheney or Medical Lake locations.

The main requirement for Domino's Inside Team Member, also referred to as a Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

Responsibilities

• Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
• Opening and maintaining customer customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processes customer adjustments
• Contributing to team effort by accomplishing related requests as needed

Qualifications

We will ensure you are trained and have a positive learning experience when you join our team. Starting Wage for all CSRs for 2025 is $16.66-$16.66, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

• Be 17 years or older
• Be attentive to detail
• Be customer oriented, friendly and energetic
• Have cash management skills
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

Additional Information

All your information will be kept confidential according to EEO guidelines.