Inside Team Member Spokane Valley

Domino's Franchise; Spokane Valley (WA); On-site; USD 23,598 - 24,245; Part time

Benefits offered by this job

Paid sick leave

Health care benefits

Dental and Vision plans

Job summary

Domino's in Spokane Valley is seeking Customer Service Representatives with a positive personality and energetic voice who are customer service oriented. You will interact with customers throughout your shift and relay product details, services, charges, and other information as needed.

Responsibilities include answering questions, opening/maintaining accounts, preparing/packaging food, collecting payments, resolving issues, and supporting the team.

Qualifications

• Must be 16 years or older.
• Be attentive to detail and customer oriented.
• Have cash handling skills.
• Be energetic, friendly, and able to engage customers.
• Able to work nights, weekends, and emergencies.

Responsibilities

• Answer product and service questions and advertise offerings.
• Open and maintain customer accounts by recording and updating information.
• Prepare and package food products for customers.
• Collect payment and hand out orders to customers.
• Resolve product or service issues and follow up on resolutions.
• Maintain financial accounts by processing customer adjustments.
• Contribute to team effort by handling related requests as needed.

Skills

Customer service

Attention to detail

Cash handling

Energetic personality

Flexible schedule

Job description

Job Description

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

• Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
• Opening and maintaining customer customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processes customer adjustments
• Contributing to team effort by accomplishing related requests as needed

Additional Information

Pay Range $17.13-$17.60

Benefits:

• Paid sick leave per Washington law
• Health Care benefits for full time employees (30+ hours per week after waiting periods)
• Dental and Vision plans available to purchase

All your information will be kept confidential according to EEO guidelines.

If there are any errors in the wages posted, or in the benefits that we provide, please email [e-mail] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.

Qualifications

We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:

• Be 16 years or older
• Be attentive to detail
• Be customer oriented, friendly and energetic
• Have cash management skills
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

Additional Information

All your information will be kept confidential according to EEO guidelines.