Airway Heights Inside Team Member

Domino's Franchise; Airway Heights (WA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Paid sick leave

Health care benefits for full-time

Dental and Vision plans

Job summary

Domino's Washington is seeking a Customer Service Representative to greet guests with enthusiasm, answer questions, and share product details with confidence. You will maintain customer information, assist with orders, and help resolve issues to ensure a smooth customer experience.

The role emphasizes a friendly, energetic demeanor, good cash handling basics, and a willingness to work nights and weekends. Training is provided during the first weeks of employment, with opportunities for growth

Qualifications

• Must be at least 16 years old.
• Must speak with customers in a welcoming and knowledgeable way.
• Willing to be trained for 3 weeks after hire.

Responsibilities

• Answer product and service questions and advertise offerings.
• Open and maintain customer accounts by recording information.
• Prepare and package food products.
• Collect payment and hand out orders.
• Resolve product or service issues and follow up on resolutions.
• Maintain financial accounts by processing customer adjustments.
• Contribute to team effort by completing related requests.

Skills

Positive personality

Energetic voice

People oriented

Attention to detail

Cash handling

Customer service

Job description

The main requirement for Domino's Customer Service Representatives (CSRs) are to have a positive personality, a clear and highly energetic voice, be at least 16 years of age or older, and he or she must also be people oriented. CSRs need to speak with customers throughout their shift in a welcoming and knowledgeable way, so they must know how to deal with various customer related issues or be comfortable handling guests. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed, which is trained for the first 3 weeks upon hire.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

• Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
• Opening and maintaining customer customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processes customer adjustments
• Contributing to team effort by accomplishing related requests as needed

Additional Information

Pay Range $17.13-$17.63

Benefits

• Paid sick leave per Washington law
• Health Care benefits for full time employees (30+ hours per week after waiting periods)
• Dental and Vision plans available to purchase

All your information will be kept confidential according to EEO guidelines.

If there are any errors in the wages posted, or in the benefits that we provide, please email [e-mail] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.

Qualifications:
Qualifications

We will ensure you are trained and have a positive learning experience when you join our team. Pay range for all CSRs is $17.13-$17.60, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:

• Be 16 years or older
• Be attentive to detail
• Be customer oriented, friendly and energetic (a bubbly personality)
• Have cash management skills (basic math)
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise (we follow WA minor labor laws which limit 16-17 year old workers to 23 hours per week)
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed (multitasking)

Additional Information

All your information will be kept confidential according to EEO guidelines.