Inside Systems Engineer

RUCKUS Networks; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

RUCKUS Networks is seeking a Systems Engineer for their Inside Sales Organization in Greater Charlotte, NC. This role focuses on designing bespoke networking solutions and supporting sales activities.

The ideal candidate will have a solid understanding of wireless technologies and the ability to communicate effectively with technical and non-technical audiences. Strong sales acumen and technical expertise in IP routing, wireless design, and troubleshooting are essential. Join us and help connect a brighter future!

Qualifications

• 1+ years of experience with IP/Wireless technologies.
• Exceptional written and oral communication skills.
• Basic technical understanding of 802.11 standards.

Responsibilities

• Support Inside Sales Account Managers to design and sell solutions.
• Perform technical demos and proof-of-concept trials.
• Act as a technical advisor to End Customers.

Skills

IP/Wireless technologies

Pre-sales engineering

Technical demo skills

Interpersonal communication

Education

Undergraduate or graduate degree in relevant field

Tools

VMWare/KVM/Hyper-V

Packet Capture/Analysis Tools

Job description

Be one of the bold -- engineer advanced networks with us!

Systems Engineer - Inside Sales Organization, Greater Charlotte, NC

Ruckus Networks is looking for a Systems Engineer to join our Inside Sales Organization in the Greater Charlotte, NC area. We serve the world’s most demanding industries that require bespoke networking solutions made to perform in tough environments. If you’re passionate about sales and building positive relationships, this is the role for you. Come connect your future!

How You'll Help Us Connect the World

Reporting to our Director, Systems Engineering, you will support Inside Sales Account Managers to design and sell Ruckus networking solutions and partner with channel partners to drive revenue. Your primary responsibilities include performing technical demos, proof-of-concept trials, technical training, providing high-quality design input and review, solution-focused selling, positioning to decision-makers, and delivering presentations to customers, partners, prospects, and events.

• Pre-sales engineering design, Bill of Materials creation, sales opportunity engagement, and technical training individually or in larger group settings, using multimedia or other web-technology delivery platform.
• Develop a strong understanding of Ruckus Networks wireless, wired, and software products.
• Act as a technical advisor to End Customers and differentiate and strongly position RUCKUS products.
• Assist the ISAM in driving revenue and selling solutions to meet quota goals.

Required Qualifications for Consideration

• Undergraduate or graduate degree (BS/BA minimum) in Electrical, Computer, or Networking Engineering; Computer Programming; Information Technology; Management Information Systems; Computer Science; Mathematics.
• 1 or more years of proven experience working with IP/Wireless technologies.

You Will Excite Us If You Have

• A good understanding of the concepts around pre-sales engineering and sales processes.
• Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director-level decision-makers.
• Basic understanding of business drivers and how to map these to a custom solution.
• Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods, and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.
• Basic working knowledge of the following areas of specialization: VLAN; Security; VoIP; QoS wired/wireless; BYOD/MDM; PTP; Mesh; Wireless Controller Architectures; Wi-Fi protocols and transmission, RF engineering, Indoor, and Outdoor wireless deployments; Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory.
• A solid understanding of RUCKUS wireless and wired portfolio and related technologies would be a huge plus.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.