Account Manager, Inside Sales

RUCKUS Networks; Charlotte (NC); On-site; USD 69,000 - 103,000; Full time

Benefits offered by this job

Paid vacation

Medical, dental & vision

Life insurance

AD&D insurance

Sales Incentive Plan

Job summary

RUCKUS Networks in Charlotte, NC is seeking a dedicated Account Manager, Inside Sales to grow the business with field sales and a broad partner ecosystem. You’ll talk to customers, qualify opportunities, and move them through the funnel using our Sales Methodology.

You will use CRM to manage opportunities in D365 and Salesforce, collaborate with field teams, and handle inbound/outbound outreach. A bachelor’s degree or two years of sales experience is required.

Qualifications

• Bachelor's degree, equivalent military experience, or two years of sales experience.
• Willing to travel occasionally for customer meetings.
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Identify and qualify opportunities with field sales and ecosystem partners.
• Apply publications to qualify new business leads and forward to the field team.
• Leverage CRM for opportunity and account planning.
• Support pricing, technical guidance, and product expediting to meet customer needs.
• Implement the RUCKUS Sales Methodology and drive opportunities.
• Follow up on inbound leads and execute outbound campaigns.
• Maintain and grow the customer database.
• Convert inbound inquiries into sales leads.

Skills

Leadership

Communication

Interpersonal skills

Self-motivated

Sales experience

Travel readiness

Education

Bachelor's degree

Tools

Dynamics 365

Salesforce (SFDC)

Job description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

RUCKUS Networks is seeking dedicated, forward-thinking, and driven people to join their team for upcoming roles as an Account Manager, Inside Sales based in Charlotte, NC. If you would like to be part of a team dedicated to delivering industry‑leading performance through exceptional talent and a culture of innovation and collaboration, this is an opportunity you won’t want to miss.

How You'll help us connect the world:

Working closely with the RUCKUS field sales teams and field sales management to identify goals that will grow RUCKUS’ business and position RUCKUS’ solutions for new business to end users through our Ecosystem of partners including Channel Distributors, Installation Business Partners, Consultants, Engineers, and Integrators through telephone sales and scheduled in‑field visits.

Responsibilities:

• Energetically interacting with field sales and our ecosystem partners to discuss project opportunities and be the lead, in many cases, to see the opportunity through to the finish.
• Applying new business/project publications, both hard print and digital, to qualify new business leads and forward them appropriately to the field team or ecosystem.
• Using RUCKUS’ internal resources for product expediting, pricing, technical support, etc. in a manner to meet the customer’s expectations.
• Applying CRM to handle their business opportunities and use the same for account planning.
• Being a champion of implementing the RUCKUS Sales Methodology.
• Implementing creative thinking and planning, identifying new fields of play and new opportunities that position RUCKUS as the lead solution of choice.
• Following up on inbound leads that are generated by external lead generation tools. Implementing call‑out campaigns and cold calling of outbound clients.
• Overcoming objections of prospective customers.
• Developing sales opportunities by researching and identifying potential opportunities, crafting and delivering qualified opportunities.
• Maintaining and growing our database via D365 and SFDC.
• Ensuring follow‑up with calls to action, dates, complete profile of information, etc. Handling inbound calls and converting into sales leads.

Required Qualifications for Consideration:

A completed bachelor’s degree, equivalent military experience, or two years of sales experience.

You Will Excite Us If You:

• Demonstrate strong leadership, interpersonal and communication skills.
• Show innovation through unique ideas and propose them to the team.
• Willing to travel occasionally to support customer and partner face‑to‑face meetings.
• Have experienced the benefits of data‑driven, purposeful coaching (via sports, arts, business, or other pursuits).
• Self‑motivated and driven to succeed.

Perks & Benefits

The candidate will receive a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life, and accidental death insurance, and participation in the Company’s Sales Incentive Plan. Total Target Compensation range is $69,000.00‑$103,000.00.

What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.vistancenetworks.com/content/How-We-Hire/?locale=en_US

Why Join Us?

Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

RUCKUS Networks delivers purpose‑driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI‑powered automation, proactive network assurance, and context‑aware security, providing exceptional performance with simplified management.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next…..come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.