Inside Service Technician - Trimble GPS & Lasers

Cleveland Brothers CAT; Bridgeville (Allegheny County); On-site; USD 46,000 - 60,000; Full time

Job summary

SITECH Allegheny is seeking an Inside Service Technician to service and repair Trimble Heavy Civil equipment in Pittsburgh, PA. You will troubleshoot, calibrate, and repair optical, laser, and electronic instruments and support activation of Trimble hardware, software, and subscriptions.

With hands-on diagnostic work, you will become field trained, obtain factory certifications, and provide prompt technical support while maintaining a professional image and adherence to company processes.

Qualifications

• Experience with electronics repair is preferred.
• Knowledge of SITECH products or similar equipment is desirable.
• Experience in an operational role is desirable.

Responsibilities

• Troubleshoot, repair and calibrate equipment to factory specifications
• Become field trained and factory certified on relevant equipment and software
• Diagnoses hardware, software and systems failures using established procedures.
• Determines the most cost effective repair/resolution to minimize customer downtime.
• Explains repair, new product, and extended warranty options to help customers understand their options.
• Provides prompt and effective service for customers.
• Provides technical support to customers on operational and maintenance aspects of system equipment.
• Install & Activate Trimble Software onto Trimble Hardware
• Pair Trimble's Software Subscriptions with Trimble's Hardware
• Maintain optical tooling and testing equipment
• Maintains a professional company image
• Follows/adheres to defined organizational processes and procedures.

Skills

Hand tools

Electronic test equipment

Team player

Communication skills

Trimble GPS

Robotics surveying

MS Office

MS Dynamics

Education

Electronics repair experience

SITECH product knowledge

Operational position experience

Tools

Electronic test equipment

Job description

SITECH Allegheny is seeking an Inside Service Technician to service and repair Trimble Heavy Civil equipment in Pittsburgh, PA. You will troubleshoot, calibrate, and repair optical, laser, and electronic instruments and support activation of Trimble hardware, software, and subscriptions.

With hands-on diagnostic work, you will become field trained, obtain factory certifications, and provide prompt technical support while maintaining a professional image and adherence to company processes.