Inside Sales Trainer

Buffalo Biodiesel, Inc.; Buffalo (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Buffalo Biodiesel Inc. in Buffalo, NY is seeking an Inside Sales Trainer to design and deliver onboarding and ongoing training for the sales team. You will collaborate with sales leadership to align programs with growth initiatives and ensure content stays current.

The role emphasizes coaching, facilitation, and cross-department collaboration to improve performance and drive KPI results. Base salary is $70,000 with bonuses, and a comprehensive benefits package is provided.

Qualifications

• Bachelor's degree in related field.
• Minimum 5 years of outbound call center training experience.
• Knowledge of training methods, styles, and adult learning principles.
• Experience facilitating and conducting training sessions.
• Ability to engage and collaborate across departments.
• Experience managing stakeholder expectations including KPIs.
• Highly effective in coaching and development with persuasive communication.

Responsibilities

• Create a training program/curriculum to onboard and improve productivity of the organization’s new Inside Sales employees as well as continued education for existing sales team.
• Work with sales stakeholders to review existing training materials and tools, and capture additional training information and document as needed
• Assess training gaps within Sales department (material, delivery methods, length of training, refresher courses, etc.)
• Creating training manuals, classroom activities, and other materials needed to deliver trainings
• Engage with sales management to understand new training requirements.
• Coordinate new employee training schedules and document completion
• Ensure all training content is up to date
• Monitor and report training KPIs
• Assists in the evaluation and content audits of sales training programs
• Periodic market visit ride-alongs and ongoing infield education

Skills

Training

Coaching

Stakeholder mgmt

KPIs

Adult learning

Facilitation

Collaboration

Persuasive comm

Education

Bachelor's degree

Job description

The Inside Sales Trainer supports continuous learning through the facilitation of training and evaluation of new and existing sales programs. They will work with sales management to review plans to attain growth initiatives, and potential strategies for performance improvement in order to ensure employees are trained and developed to meet the operational and strategic needs of the organization. This is a non-supervisory role.

Duties & Responsibilities

• Responsible for creating a training program/curriculum to on-board and improve the productivity of the organization’s new Inside Sales employees as well as continued education for existing sales team.
• Work with sales stakeholders to review existing training materials and tools, and capture additional training information and document as needed
• Assess training gaps within Sales department (material, delivery methods, length of training, refresher courses, etc.)
• Creating training manuals, classroom activities, and other materials needed to deliver trainings
• Engage with sales management to understand new training requirements.
• Coordinate new employee training schedules and document completion
• Ensure all training content is up to date
• Monitor and report training KPIs
• Assists in the evaluation and content audits of sales training programs
• Periodic market visit ride-alongs and ongoing infield education

Requirements

• Bachelor's degree in related field
• A minimum of 5 years of outbound call center training experience required
• Knowledge of training methods, styles, and adult learning principles.
• Experience facilitating and conducting training sessions
• Ability to engage and collaborate across departments
• Experience in managing stakeholder expectations including KPIs
• Highly effective in coaching and development with excellent skills in persuasive communication

Salary: $70,000 base salary plus bonus.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• 8 hour shift
• Day shift

Education:

• Bachelor's (Required)

Experience:

• Training & development: 5 years (Required)

Language:

Who We Are:

Buffalo Biodiesel Inc. has been in business since 2005. We are a growing company that collects and recycles used cooking oil. With over 20 years in business, we collect, and process used cooking oil to produce Biodiesel, a carbon reducing alternative fuel to Hydrocarbons. We operate in 15 States with service to over 27,000 locations and growing. Buffalo Biodiesel Inc. is subject to and complies with the Federal Drug-Free Workplace Act.