Inside Sales Team Lead

JoVE; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunity for career advancement

Innovative and collaborative work environment

Job summary

A leading educational technology company based in Philadelphia is seeking an Inside Sales Team Lead to oversee their sales function in North America. This role involves leading a team of inside sales account executives, ensuring they meet performance targets and build a strong pipeline. The ideal candidate will have over 5 years of sales experience, with a preference for those familiar with B2B EdTech or SaaS markets. Excellent communication and leadership skills are essential for this position.

Qualifications

• 5+ years of experience in sales, with at least 2 years in a supervisory capacity.
• Experience in B2B EdTech, SaaS, or Higher Education markets strongly preferred.
• Strong understanding of inside sales methodologies and pipeline management.
• Strong knowledge of inside sales methodologies and KPIs
• Ability to work independently in a fast-paced environment

Responsibilities

• Hire, train, and lead a team of inside sales representatives.
• Guide the team in building and qualifying opportunities.
• Conduct regular pipeline reviews and provide ongoing feedback.
• Establish clear KPIs and monitor performance for improvements
• Drive outreach, discovery calls, demos, and follow-ups
• Ensure strong product knowledge and value articulation
• Collaborate with Customer Success on account plans and renewals

Skills

Team Leadership

Sales Strategies

Account Management

Coaching

Pipeline Management

Communication

Tools

Salesforce

Hubspot

Job description

The Role

We are seeking a proactive and results-driven Inside Sales Team Lead to oversee our inside sales function and drive revenue growth for the North America market. In this role, you will lead a team of inside sales account executives, ensuring they consistently meet and exceed performance targets while building a strong pipeline of opportunities.

Responsibilities

• Hire, train, and lead a team of inside sales representatives selling into the North America market to achieve and surpass sales targets.
• Guide the team in building, qualifying, and progressing opportunities through the sales pipeline toward closure.
• Conduct regular pipeline reviews, provide ongoing feedback, and ensure disciplined use of sales processes.
• Establish clear KPIs and performance benchmarks; monitor results regularly and implement continuous improvements.
• Drive accountability for key activities, including outreach, discovery calls, demos, and follow-ups.
• Ensure the team maintains strong product knowledge and understands customer needs to articulate value effectively.
• Work closely with Customer Success to align on account plans and renewal strategies.

Requirements

• 5+ years of experience in sales, with at least 2 years in an inside sales team lead or supervisory capacity.
• Experience in B2B EdTech, SaaS, or Higher Education markets strongly preferred.
• Demonstrated ability to hire, train, and manage high-performing sales teams.
• Strong understanding of inside sales methodologies, pipeline management, and KPIs.
• Highly results-driven, with the ability to operate independently in a fast-paced, dynamic environment.
• Strong experience using CRM systems such as Salesforce and Hubspot.
• Excellent communication, coaching, and problem-solving skills.

Why Join JoVE?

• A competitive compensation package.
• You will make a direct impact in accelerating science research and education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.