Inside Sales & Support Specialist (Remote)

Metconnectwifi; United States; Remote; USD 60,000 - 80,000; Full time

Job description

Job Type:Minimum hours: 20 hours per week, Commission-Based

About Us:We are a dynamic and growing company specializing in providing affordable, high-quality WiFi solutions to consumers nationwide. Our mission is to make reliable internet access accessible to everyone, and we’re looking for motivated Inside Sales & Support Specialists to join our team and help us achieve this goal.

Position Overview:As an Inside Sales & Support Specialist, you’ll be responsible for selling low-cost WiFi plans to consumers across the country. This role is commission-based and offers the flexibility to work from home. You will play a crucial role in expanding our customer base and driving our business forward.

• Lead Generation & Outreach: Identify and contact potential customers through various channels including phone calls, emails, and online platforms.
• Sales Presentations: Present and explain our affordable WiFi plans to prospective customers, addressing their needs and answering any questions they may have.
• Customer Enrollment: Guide customers through the enrollment process, ensuring a smooth and positive experience from start to finish.
• Follow-Up: Maintain regular contact with leads and prospects to follow up on inquiries, overcome objections, and close sales.

Support Responsibilities:

• Customer Support: Provide ongoing assistance to customers for both inside and outside sales by addressing any issues or concerns, offering troubleshooting help, and ensuring their overall satisfaction.
• Issue Resolution: Act promptly to resolve any problems or questions that arise during and after the enrollment process for inside and outside sales.
• Information Provision: Offer additional information about services, promotions, and account management to support customers’ needs for inside and outside sales.
• Record Keeping: Accurately document interactions, customer details, and sales progress using our CRM system for inside and outside sales.
• Performance Tracking: Monitor and report on your sales performance, including sales volume and conversion rates for inside and outside sales.

Requirements:

• Sales Experience:Previous experience in sales, preferably in a commission-based role, is highly desirable.
• Communication Skills:Excellent verbal and written communication skills with the ability to convey information clearly and persuasively.
• Customer Focus:Strong customer service skills with a passion for helping customers find the best solutions for their needs.
• Self-Motivation:Ability to work independently, stay motivated, and meet sales targets in a remote work environment.
• Tech-Savvy:Comfortable using technology, including CRM systems, and proficient with basic computer applications.
• Bilingual:Fluency in Spanish is a plus, as it will allow you to reach a broader customer base and enhance our service to Spanish-speaking customers.

Work Schedule:

• Minimum of 20 hours per week.
• Flexible scheduling options to accommodate different time zones and personal preferences.

Compensation:

• Commission-Based:Earnings are based on the number of sales made. The more you sell, the more you earn. You can earn as much as $500-$1000 a week or more!
• Accumulate PTO:Earn paid time off based on the number of hours worked.
• Work from the comfort of your own home.
• Flexible work schedule to fit your lifestyle.
• Opportunity to earn unlimited commissions based on performance.
• Accumulate PTO to ensure a healthy work-life balance.

How to Apply:If you are a results-driven sales professional with a passion for providing exceptional service and are looking for a flexible, commission-based opportunity, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role.

Join us and help bring affordable WiFi solutions to homes across the nation!