Application Support Specialist

Insight Global; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

A leading technology staffing firm is seeking an experienced XLTEK Application Support Specialist for a 5-month contract role. This position is fully remote, requiring strong troubleshooting skills and a proactive approach to ensure effective application performance and client satisfaction. Candidates should have at least three years of application support experience and excellent communication skills.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Minimum of 3 years of experience in application support.
• Experience with XLTEK or similar applications preferred.
• Strong troubleshooting skills and experience with network issues.

Responsibilities

• Serve as the primary point of contact for XLTEK application support.
• Troubleshoot and resolve network and technical issues with the application.
• Collaborate with the client and provide timely solutions.

Skills

Troubleshooting

Communication

Interpersonal Skills

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $75.00/hr

Job Title: XLTEK Application Support Specialist

Type: Contract (5 months)

Location: Remote

Compensation: $65/hr-$75/hr

Job Description:

We are seeking a highly skilled XLTEK Application Support Specialist to join our team on a 6-month contract basis. This role is fully remote, with occasional travel to the client site as needed. The ideal candidate will be responsible for troubleshooting network and technical issues related to the XLTEK application, ensuring its efficient operation, and leading best practices with the client.

Key Responsibilities:

• Serve as the primary point of contact for XLTEK application support.
• Troubleshoot and resolve network and technical issues with the application.
• Lead troubleshooting efforts and implement best practices to ensure optimal performance.
• Collaborate with the client to understand their needs and provide timely solutions.
• Provide hands-on support and guidance to ensure the application runs efficiently.
• Work closely with developers and analysts to address and resolve issues.

Qualifications:

• Minimum of 3 years of experience in application support, preferably with XLTEK or similar applications.
• Strong troubleshooting skills and experience with network and technical issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Experience in a developer or analyst role is preferred.
• Ability to travel occasionally to the client site as needed

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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