Inside Sales Support Specialist

Arena Americas; Oak Creek (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Medical, dental, and vision insurance

401(k) with Company Match

Paid Time Off & Holidays

Flexible Work Options

Career Growth Opportunities

Supportive Team Culture

Employee Perks – event tickets and更多

Job summary

Arena Americas in Wisconsin is seeking a full-time Sales Support Specialist to assist Sales and Operations, manage large event orders, and maintain accurate documentation. The role involves front desk duties, phone handling, and cross‑department coordination to ensure seamless event execution.

You’ll contribute to inventory data entry, order processing, and meeting setup while building positive relationships with colleagues and vendors in a fast-paced environment.

Qualifications

• Strong communication skills with confident phone presence.
• Ability to manage multiple tasks and priorities with attention to detail.
• Self-motivated, dependable, and professional.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• High school diploma or GED.

Responsibilities

• Provide day-to-day administrative and operational support to Sales and Operations teams.
• Assist with inventory data entry and manage large-scale event orders, ensuring change orders are processed accurately and on time.
• Help maintain organized records, documentation, and order details.
• Serve as the first point of contact at the reception desk, welcoming guests and directing them professionally.
• Answer and route incoming phone calls with a customer-focused approach.
• Enter, update, and maintain data with exceptional accuracy and attention to detail.

Skills

Communication skills

Phone presence

Organizational skills

Time management

Detail oriented

Microsoft Word

Excel

Outlook

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Wisconsin, Oak Creek, WI, US

Work on Events the World Talks About

At Arena, we don’t just support events — we build environments where unforgettable moments happen. Our teams design, build, and deliver world‑class event spaces for iconic names like Formula 1, the Ryder Cup, and the PGA Tour, working behind the scenes on some of the most recognized events in the world.

Every role at Arena matters, and our Sales Support team plays a critical part in ensuring events are planned, supported, and executed smoothly. If you enjoy being organized, keeping details on track, and supporting teams that bring ambitious projects to life, this role might be the perfect fit.

Why This Role Matters

As a Sales Support Specialist , you’ll be a trusted partner to our Sales and Operations teams. You’ll help keep information accurate, orders moving, and communication flowing, especially for large‑scale events where details make all the difference.

This is an ideal role for someone who enjoys variety, problem‑solving, and being the behind‑the‑scenes force that helps everything run smoothly.

How You’ll Bring Projects to Life

• Provide day‑to‑day administrative and operational support to Sales and Operations teams
• Assist with inventory data entry and manage large‑scale event orders, ensuring change orders are processed accurately and on time
• Help maintain organized records, documentation, and order details

Front Desk & Communication

• Serve as the first point of contact at the reception desk, welcoming guests and directing them with professionalism
• Answer and route incoming phone calls with a positive, customer‑focused approach

Organization & Coordination

• Enter, update, and maintain data with exceptional accuracy and attention to detail
• Coordinate with internal departments to support compliance with established policies and procedures
• Order office equipment and monitor, stock, and replenish office and conference room supplies

Team & Office Support

• Assist with meeting setup, including preparing and stocking conference rooms
• Build positive relationships with colleagues, suppliers, and customers
• Jump in to support problem‑solving and day‑to‑day administrative or operational needs
• Provide general support for meetings, events, and daily office operations

What You Bring to the Build

You’re organized, reliable, and enjoy supporting others. You take pride in accuracy, thrive in a fast‑paced environment, and bring a positive attitude to everything you do.

• Strong communication skills with confident phone presence
• Ability to manage multiple tasks and priorities with attention to detail
• Self‑motivated, dependable, and professional
• Strong organizational and time‑management skills
• Proficiency in Microsoft Word, Excel, and Outlook
• High school diploma or GED

While not required, these experiences can help you ramp up quickly and grow within the role.

• Experience in sales support, administrative support, inventory coordination, or order processing
• Exposure to large events or high‑volume operational environments

We Take Care of Our People

We know that a job is more than a paycheck, it’s about feeling supported, valued, and able to live a full life outside of work. That’s why we offer benefits designed to care for you and your family, both now and in the future.

• Competitive Pay – Your skills and experience are valued
• Medical, dental, and vision insurance to support your health and well‑being
• 401(k) with Company Match – to help you plan for the future
• Paid Time Off & Holidays – Work hard, recharge often
• Flexible Work Options – We support work‑life balance
• Career Growth Opportunities – Learning, development, and advancement
• Supportive Team Culture – Collaboration, respect, and inclusion
• Employee Perks – Monthly employee appreciation activities, event tickets, and more

Arena Americas is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.