Inside Sales Supervisor

Child Care Resources Inc; Brockton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading construction supply and equipment rental company is seeking inside sales and rental clerks to support sales and customer interactions. This role involves supervising staff, processing sales, and maintaining an organized showroom. Opportunities for health, dental, and retirement benefits are provided, along with a dynamic work environment for motivated individuals.

Benefits

Health Insurance

Dental Insurance

401k Plan

Profit Sharing

Short and Long Term Disability Insurance

Personal Time

Life Insurance

Qualifications

• Experience in sales or customer service.
• Ability to maintain accurate records.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise inside sales staff and manage sales transactions.
• Provide customer support and product information.
• Maintain an organized and safe work area.

Skills

Customer Service

Sales Processing

Product Knowledge

Organizational Skills

Tools

Microsoft Excel

Point of Sale (POS) Software

Database Software

Microsoft Office

Job description

Summary

The Pro Group is a leader in the construction supply and equipment rental industry and is looking for inside sales and rental clerks. Great opportunity to work for a growing company. Potential employee must demonstrate behavior consistent with the company's vision, mission & core values in all interactions with customers, co-workers, managers & suppliers. Adhere to all company policies, procedures & safety standards. Maintain a safe, clean & organized work area. Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

Duties

• Supervise inside sales staff.
• Compute charges for merchandise or services and receive payments.
• Prepare merchandise for display or for purchase or rental.
• Recommend and provide advice on a wide variety of products and services.
• Answer telephones to provide information and receive orders.
• Greet customers and discuss the type, quality, and quantity of merchandise sought for sale or rental.
• Keep records of transactions and of the number of customers entering an establishment.
• Prepare sales and rental forms, obtaining customer signature and other information, such as required licenses.
• Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
• Inspect and adjust items to meet needs of customer.
• Explain charges, fees, policies, and procedures.
• Reserve items for requested times and keep records of items.
• Sell and Rent items, arrange for provision of services to customers, and accept returns.
• Provide information about items, such as availability, operation, or description.
• Advise customers on use and care of merchandise.
• Telemarketing for Business Development and encourage potential customers to visit showrooms.
• Showroom Maintenance and Organization.

Requirements

• Process sales or other transactions.
• Set up merchandise displays.
• Advise customers on the use of products or services.
• Recommend products or services to customers.
• Answer customer questions about goods or services.
• Take product orders from customers.
• Gather customer or product information to determine customer needs.
• Greet customers, patrons, or visitors.
• Maintain records of sales or other business transactions.
• Prepare sales or other contracts.
• Examine condition of property or products.
• Explain financial information to customers.
• Sell products or services.
• Explain technical product or service information to customers.
• Advise customers on the use of products or services.

Nice To Haves

• Microsoft Excel
• Microsoft PowerPoint
• Cash registers
• Credit card processing machines
• Database software
• Microsoft Office
• Microsoft Word
• Point of sale POS software

Benefits

B/CB/S health, dental, 401k , profit sharing, short and long term disability, personal time, life insurance