Inside Sales Specialist – Roofing & Remodeling Solutions

ABC Supply Co. Inc.; Wilmington (DE); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) with company match

Employee assistance program

Short/Long term disability

Life insurance

Flexible spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Co. Inc. is seeking an Inside Sales Associate to help customers select roofing, siding, and window products and to provide world-class service at every touchpoint.

You will determine customer needs, process orders, and coordinate deliveries while up-selling additional products. This role emphasizes teamwork, reliable communication, and a customer-first mindset in a fast-paced wholesale environment.

Qualifications

• 1-2 years’ experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
• Excellent communication and interpersonal skills
• Effective time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service-oriented

Responsibilities

• Determining customers’ needs and recommending appropriate products and solutions
• Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Coordinating customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Skills

Communication skills

Interpersonal skills

Time management

Basic computer skills

Team player

Detail oriented

Job description

ABC Supply Co. Inc. is seeking an Inside Sales Associate to help customers select roofing, siding, and window products and to provide world-class service at every touchpoint.

You will determine customer needs, process orders, and coordinate deliveries while up-selling additional products. This role emphasizes teamwork, reliable communication, and a customer-first mindset in a fast-paced wholesale environment.