Inside Sales Specialist - Building Materials & Quotes

New Castle Building Products, Inc.; Berlin (CT); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) with discretionary employer

A yearly review

Competitive pay

Paid vacation and holidays

Unparalleled work environment

Job summary

New Castle Building Products, Inc. is seeking an Inside Sales Representative at our East Berlin, CT location. The role emphasizes a customer-first attitude, strong communication, and the ability to learn a broad range of building materials.

The candidate will prepare quotes, generate work orders, manage returns, and coordinate deliveries with the dispatcher, while supporting the Branch Manager and maintaining product knowledge. Bilingual ability (Spanish) is preferred.

Qualifications

• Must have a can do, customer service first attitude.
• Basic math skills.
• A good memory to retain technical knowledge on building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus.
• Able to work in a fast-paced environment.
• Commitment to the Company’s mission and core values.
• Excellent communication skills.
• Spanish speaking preferred.

Responsibilities

• Prepare quotes for potential customers.
• Prepare computer generated work orders for customers.
• Handle and process customer returns.
• Work closely with Branch Manager.
• Develop and maintain technical knowledge of products sold.
• Coordinate customer delivery requirements with the dispatcher.
• Occasional purchasing of inventory.
• Maintain material stock in showroom.
• Perform other duties as assigned.

Job description

New Castle Building Products, Inc. is seeking an Inside Sales Representative at our East Berlin, CT location. The role emphasizes a customer-first attitude, strong communication, and the ability to learn a broad range of building materials.

The candidate will prepare quotes, generate work orders, manage returns, and coordinate deliveries with the dispatcher, while supporting the Branch Manager and maintaining product knowledge. Bilingual ability (Spanish) is preferred.