Inside Sales Specialist - Customer Success & Ops

SWS Equipment, Inc.; Tacoma (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

SWS Equipment, Inc. is seeking an Inside Sales Representative based in Tacoma, WA. This pivotal role supports the sales process, collaborating with outside sales and internal teams to enhance customer experience and streamline communication.

The ideal candidate has a high school diploma, 2+ years of inside sales experience, and proficiency in Microsoft Office. This office-based position requires strong organizational and communication skills, along with the ability to manage multiple tasks effectively.

Qualifications

• Minimum 2 years of experience in inside sales or sales support.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support outside sales with active opportunities and quotes.
• Serve as a contact for customer inquiries and follow-ups.
• Maintain accurate sales data in CRM and ERP systems.

Skills

Organizational skills

Communication skills

Customer support

Proficiency with Microsoft Office

Education

High school diploma or equivalent

Tools

CRM systems

ERP systems

Job description

SWS Equipment, Inc. is seeking an Inside Sales Representative based in Tacoma, WA. This pivotal role supports the sales process, collaborating with outside sales and internal teams to enhance customer experience and streamline communication.

The ideal candidate has a high school diploma, 2+ years of inside sales experience, and proficiency in Microsoft Office. This office-based position requires strong organizational and communication skills, along with the ability to manage multiple tasks effectively.