Inside Sales & Customer Experience Specialist

SWS Equipment, LLC; Tacoma (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

SWS Equipment, LLC is seeking an Inside Sales Representative to support sales and customer experience. This office-based role involves working closely with Outside Sales, Marketing, and internal teams to manage customer inquiries, process orders, and support sales activities.

Applicants should have a high school diploma and at least 2 years of experience in inside sales or customer support. Strong organizational and communication skills, along with proficiency in Microsoft Office, are essential.

Qualifications

• 2+ years of experience in inside sales or sales support.
• Experience supporting outside sales teams preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Partner with Outside Sales Representatives to support active opportunities.
• Serve as a go-to contact for customers regarding products and orders.
• Track orders through post-sale milestones such as delivery and training.

Skills

Organizational skills

Communication skills

Microsoft Office proficiency

CRM and ERP systems experience

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

SWS Equipment, LLC is seeking an Inside Sales Representative to support sales and customer experience. This office-based role involves working closely with Outside Sales, Marketing, and internal teams to manage customer inquiries, process orders, and support sales activities.

Applicants should have a high school diploma and at least 2 years of experience in inside sales or customer support. Strong organizational and communication skills, along with proficiency in Microsoft Office, are essential.