Inside Sales & Customer Solutions Specialist

SWS Equipment, Inc.; Spokane (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

SWS Equipment, Inc. in Spokane, WA is seeking an Inside Sales Representative to enhance customer experience and support the sales process. This role involves partnering with Outside Sales, managing customer inquiries, and maintaining data in CRM systems.

The ideal candidate has a high school diploma, with 2+ years in sales support or customer-facing roles. Strong communication skills and proficiency in Microsoft Office are essential for success in this office-based position.

Qualifications

• 2+ years of experience in inside sales, sales support, or a customer-facing administrative role.
• Experience supporting outside or field sales teams preferred.
• Strong attention to detail.

Responsibilities

• Partner with Outside Sales Representatives to support active opportunities.
• Serve as a go-to contact for customers.
• Help manage inbound leads via phone, email, and website.

Skills

Organizational skills

Written communication

Verbal communication

Customer service

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

CRM systems

ERP systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

SWS Equipment, Inc. in Spokane, WA is seeking an Inside Sales Representative to enhance customer experience and support the sales process. This role involves partnering with Outside Sales, managing customer inquiries, and maintaining data in CRM systems.

The ideal candidate has a high school diploma, with 2+ years in sales support or customer-facing roles. Strong communication skills and proficiency in Microsoft Office are essential for success in this office-based position.