Inside Sales Specialist — Building Products

Master Halco, Inc.; Old Hickory (TN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Health care plan

401(k) matching

Tuition reimbursement up to $10K per学年

Paid time off

Job summary

Master Halco, Fence & Deck Supply, North America’s leading manufacturer/distributor of fence and deck products, is seeking an Inside Sales Associate to serve customers in person, by phone, email and text. The ISA uses sales and customer service skills to create value for customers and the company, with a Monday–Friday day shift and competitive pay plus bonus programs and benefits.

Responsibilities include handling quotes, processing orders, assisting outside sales, and collaborating with other

Qualifications

• High school graduate; some college desired.
• Excellent selling and customer-service skills.
• Strong communication and multitasking abilities.
• Proficient in Microsoft Outlook, Excel, Word.
• Ability to work collaboratively with sales team.

Responsibilities

• Interact with customers over the phone and in person as well as electronically such as email or text
• Conduct discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business
• As part of a sales team, work to grow sales and achieve branch/company sales and profitability goals
• Use the company’s computer system to process quotes needed by customers
• Process orders from customers and arrange for pick up or delivery
• React to customers’ requests quickly and accurately
• Collect customer payments when applicable
• Keep customers informed of unexpected changes
• Support Outside Sales Associate’s in responding to customers’ needs
• Adapt and learn to sell new products to achieve sales growth goals
• Ensure an elevated level of customer service is provided using “The Master Halco Way”
• Learn and maintain proficient product knowledge
• Maintain a clean, safe work environment that meets company standards
• Ensure that proper SOPs and Company policies are followed
• Special projects, as assigned by manager
• Collaborate with other departments to ensure a seamless sales process
• Expedite resolutions and make timely decisions when customer service issues arise
• Ensure accurate and timely processing of quotes, orders and other sales activities
• Maintain a thorough understanding of the company's products and services

Skills

Selling skills

Resourcefulness/Initiative

Customer focus

Team building

Motivation/influence

Organizational skills

Multi-tasking

Administrative skills

Education

High school graduate; some college desired

Tools

Outlook

Excel

Word

Job description

Master Halco, Fence & Deck Supply, North America’s leading manufacturer/distributor of fence and deck products, is seeking an Inside Sales Associate to serve customers in person, by phone, email and text. The ISA uses sales and customer service skills to create value for customers and the company, with a Monday–Friday day shift and competitive pay plus bonus programs and benefits.

Responsibilities include handling quotes, processing orders, assisting outside sales, and collaborating with other