Inside Sales Specialist – Building Materials & Solutions

ABC Supply; Crown Point (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employer paid disability

Employer paid life insurance

Flexible spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors in Crown Point, IN is seeking an Inside Sales Associate to provide exceptional service and material expertise to customers from greeting to final sale.

Responsibilities include developing product solutions with customers, explaining features, building rapport with new and long-term clients, coordinating deliveries, supporting branch sales strategies, and up-selling products to meet project needs, while ensuring accurate orders and timely responses.

Qualifications

• 1-2 years' experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Soliciting feedback from customers on products and services.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Assisting in the development of branch sales plan and strategy.
• Assisting in the design and execution of merchandising strategy.
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Communication skills

Interpersonal skills

Time management

Computer skills

Positive attitude

Customer service

Detail oriented

Job description

ABC Supply Interiors in Crown Point, IN is seeking an Inside Sales Associate to provide exceptional service and material expertise to customers from greeting to final sale.

Responsibilities include developing product solutions with customers, explaining features, building rapport with new and long-term clients, coordinating deliveries, supporting branch sales strategies, and up-selling products to meet project needs, while ensuring accurate orders and timely responses.