Inside Sales Specialist (62943)

Tosoh Bioscience; King of Prussia (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Tosoh Bioscience, located in King of Prussia, PA, is seeking an Inside Sales Representative to generate revenue by soliciting orders and developing accounts for chromatography products. The ideal candidate will have a Bachelor's degree and 1–3 years of scientific laboratory experience.

Responsibilities include identifying new accounts, maintaining current ones, and supporting sales improvement initiatives. Strong communication skills and a practical understanding of the biopharmaceutical industry are essential.

Qualifications

• 1–3 years of scientific laboratory experience with a strong interest in inside sales.
• Practical understanding of the biopharmaceutical industry.
• Ability to establish relationships with potential customers.

Responsibilities

• Develop sales opportunities by identifying potential accounts.
• Engage with new accounts via phone and email inquiries.
• Utilize CRM software for managing sales opportunities.

Skills

Scientific laboratory experience

Understanding of chromatography

Communication skills

Teamwork

Sales process knowledge

Education

Bachelor's degree in chemistry, biology, biochemistry, or related field

Tools

Contact management software

Spreadsheet software

Word processing software

Job description

Job Details

Location: King of Prussia, PA 19406

Position Type: Full Time

Education Level: Bachelor's Degree

Travel Percentage: Up to 10%

Job Shift: Standard Business Hours

Job Category: Sales

Tosoh Bioscience LLC is a major supplier of chromatography products to the pharmaceutical, biotechnology, and chemical industries. Our product line includes TSKgel, TOYOPEARL, Ca++Pure-HA bulk media, TSKgel U/HPLC columns, process development products, dedicated systems for GPC analysis, and the LenS3 MALS detector. We provide optimal solutions for biological research, drug discovery, medicinal chemistry, agriculture, manufacturing, or other industrial applications.

Summary

The Inside Sales Representative will generate revenue by soliciting and obtaining orders and developing accounts for the company’s product lines. This involves identifying new sales accounts and opportunities as well as maintaining and developing current accounts. The Inside Sales Representative will also work with Account Managers and participate in sales improvement initiatives.

Reporting Relationships

Reports to the National Sales Manager – Americas. This position has no direct reports.

Key Responsibilities

• Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport with industry contacts, providing technical information and explanations, and preparing quotations.
• Identify and engage with new accounts by answering telephone, fax, and e‑mail inquiries and verifying and entering information.
• Utilize customer relationship management software and other resources to identify new accounts, create new contact information, manage new business sales opportunities and map the account.
• Request quotes via customer service department.
• Meet assigned job metrics.
• Develop accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
• Conduct ongoing customer needs analysis, research of customer requirements.
• Conduct regular customer review calls as per customer review procedure and follow up as necessary.
• Conduct post‑sale follow up to measure product satisfaction.
• Maintain contact history in database; maintain database fidelity.
• Complete and maintain accurate sales forecasts, data gathering, and reports as requested by Manager.
• Responsible for sales improvement initiatives and other assigned action items.
• Work with Account Managers on an as needed basis.
• Other duties as assigned.
• Maintain regular and reliable attendance.
• Uphold and adhere to the Tosoh Bioscience culture and guiding principles.

Education

Bachelor’s degree in chemistry, biology, biochemistry, chemical engineering, or related field.

Skills and Qualifications

• 1–3 years of scientific laboratory experience, with a strong interest in applying technical knowledge in an inside sales environment.
• A practical understanding of chromatography and the biopharmaceutical industry.
• Working knowledge of contact management, internet, email, spreadsheet, and word processing software.
• Strong understanding of the basic concepts involved in a sales process.
• Self‑motivated and self‑disciplined to execute the major duties and responsibilities of the position.
• Ability to identify, establish, and maintain strong relationships with potential customers including scientists, senior management, and purchasing groups.
• Fluent English verbal and written communication skills.
• Excellent presentation skills.
• Ability to interact with colleagues and customers from multiple disciplines at all levels.
• Ability to get along with others and succeed in a team environment.

Physical Requirements

The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to speak clearly over the telephone so that others can understand. Ability to visit and move around at customer sites. Ability to travel domestically, by both auto and air, up to 10% of the work year.

Equal Opportunity Employer

Tosoh Bioscience LLC is an Equal Opportunity Employer. M/F/Disabled/Veterans.