Inside Sales Specialist

USTBC ABB Installation Products Inc.; United States; Remote; USD 55,000 - 90,000; Full time

Job summary

ABB is seeking an Inside Sales Specialist to help achieve revenue growth. You will multitask and interact directly with ABB customers, building relationships with Operations Teams, Proposal Managers, Sales Managers and Administrators.

You will rely on and work with Channel Partners and Manufacturers' Representatives. You should be comfortable learning processes quickly, thinking creatively, and delivering value to customers in a dynamic, remote environment.

Qualifications

• Build strong customer relationships and understand customer needs.
• Support the sales process with follow-up, quotations, and proposals.
• Coordinate pricing and technical requirements with internal teams.

Responsibilities

• Build strong customer relationships by understanding needs and providing responsive support.
• Support sales through lead follow-up, quotations, proposals, and order management.
• Develop proposals, coordinating pricing and technical requirements with factory and engineering.
• Drive opportunities through the sales cycle and assist with order closure.
• Collaborate with sales and ABB teams to share insights and meet targets.

Skills

Customer relationships

Sales support

Quotations

Order management

Education

Bachelor's Degree

High School Diploma + 5 yrs experience

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Services Inside Sales Manager

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

An Inside Sales Specialist plays a fundamental role in achieving our ambitious revenue growth objectives. You must be comfortable multitasking and interacting directly with ABB Customers. You will build relationships internally with the Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators. You will also rely on and work with Channel Partners and Manufacturers' Representatives. You should be comfortable being the key point of contact for many customers that have immediate urgent needs. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn processes quickly and think creatively will be necessary to add value to customers. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence to respond.

The work model for the role is: Remote - California

Your Responsibilities

• Build strong customer relationships by understanding needs, providing responsive support, and ensuring a positive customer experience.
• Support the sales process through lead follow-up, opportunity qualification, quotations, proposals, and order management.
• Develop standard and configured-to-order proposals , coordinating pricing and technical requirements with factory, engineering, and commercial teams.
• Drive opportunities through the sales cycle , supporting order closure, customer account setup, and seamless handoff to operations.
• Partner across sales and ABB organizations to strengthen relationships, share market and competitor insights, and support sales targets.

Your Background

• Bachelor's Degree from an accredited university or college and 2 years minimum relevant work experience, or a High School Diploma / GED and a minimum of 5 years of relevant experience
• Experience in proposal or quote development, sales support, or order administration strongly preferred
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business-to-business customer support preferred.
• Bachelor's Degree in Engineering or other technical discipline preferred.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff… 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site