Inside Sales Specialist

Statco Engineering & Fabricators LLC; United States; Remote; USD 44,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Wellness Program

Short-term incentives

Job summary

ProMach is seeking inside sales professionals to support our internal teams and deliver a premium customer experience. You will process orders accurately, understand customer needs, and collaborate with engineers and field service to meet performance goals.

This role rewards initiative, with comprehensive benefits, competitive base pay, and opportunities for growth across packaging segments. Join a company with a global presence and a strong focus on customer success.

Qualifications

• As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience.
• You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently.
• You make the difference for our customers & internal team on a daily basis!
• High School Diploma or equivalent
• Three (3) years or more experience in a similar role
• Microsoft Office Suite experience required
• WebEx experience preferred
• ERP system experience preferred

Responsibilities

• Exceeding.customer expectations through accuracy and expediency
• Provide a consistent customer experience through a thorough knowledge of processes and product lines
• Increase your knowledge through training, both vendor supplied and internal
• Oversee the entire order process, even cancellations
• Pro-actively reach out to customers to understand needs or concerns
• Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed
• Maintain clear documentation to ensure consistent customer attention

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. Do you thrive on working closely with customers? Customizing solutions? Closing deals? Our sales leaders are self-motivated, savvy strategists who strive to understand their customers’ business needs and then figure out the best solution. Our sales teams work closely with our engineers and field service techs to ensure our customers reach their packaging performance goals today – and tomorrow. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you’re an ambitious sales leader who’s energized by partnering with their customers to realize their future, we want to talk to you.

At Statco-DSI, a subsidiary of ProMach’s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers. As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals.

Do we have your attention? Keep reading. As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis! Are you passionate about this work?

• Exceeding.customer expectations through accuracy and expediency
• Provide a consistent customer experience through a thorough knowledge of processes and product lines
• Increase your knowledge through training, both vendor supplied and internal
• Oversee the entire order process, even cancellations
• Pro-actively reach out to customers to understand needs or concerns
• Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed
• Maintain clear documentation to ensure consistent customer attention

What’s in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck.

The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.

• potential short-term incentive opportunities
• comprehensive medical/dental/vision programs
• life insurance
• disability insurance
• paid time off programs
• retirement savings plan with a company match
• wellness program

And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Base Salary Range: $43,680 - $74,880

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

High School Diploma or equivalent Three (3) years or more experience in a similar role Microsoft Office Suite experience required WebEx experience preferred ERP system experience preferred

• High School Diploma or equivalent
• Three (3) years or more experience in a similar role
• Microsoft Office Suite experience required
• WebEx experience preferred
• ERP system experience preferred

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and