Inside Sales Specialist

Pro Mach, Inc.; New York (NY); Hybrid; USD 44,000 - 75,000; Full time

Job summary

ProMach, Inc. is seeking an Inside Sales Specialist to support our internal team and deliver a premium customer experience. You will manage customer needs, process orders accurately, and help guide them through the order life cycle from inquiry to fulfillment.

Join a global packaging leader expected to grow your knowledge of products and ERP systems, while collaborating with sales and engineering to meet timelines and customer expectations.

Qualifications

• Three years or more experience in a similar inside sales role.
• Experience with Microsoft Office Suite required.
• WebEx experience preferred.
• ERP system experience preferred.

Responsibilities

• Support the internal sales team with a premium customer experience.
• Process orders accurately and efficiently and maintain documentation.
• Oversee the full order lifecycle, including cancellations.
• Proactively reach out to customers to understand needs and opportunities.

Skills

Customer focus

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

WebEx

ERP system

Job description

## Inside Sales SpecialistApplyremote type: Hybridlocations: US NY Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR101230Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. ***Do we have your attention?*** Keep reading. Do you thrive on working closely with customers? Customizing solutions? Closing deals? Our sales leaders are self-motivated, savvy strategists who strive to understand their customers’ business needs and then figure out the best solution. Our sales teams work closely with our engineers and field service techs to ensure our customers reach their packaging performance goals today – and tomorrow. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you’re an ambitious sales leader who’s energized by partnering with their customers to realize their future, we want to talk to you.At Statco-DSI, a subsidiary of ProMach’s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers.As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals.***Do we have your attention?*** Keep reading.As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis!**Are you passionate about this work?*** Exceeding customer expectations through accuracy and expediency* Provide a consistent customer experience through a thorough knowledge of processes and product lines* Increase your knowledge through training, both vendor supplied and internal* Oversee the entire order process, even cancellations* Pro-actively reach out to customers to understand needs or concerns* Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed* Maintain clear documentation to ensure consistent customer attention**What’s in it for you?**There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!Base Salary Range: $43,680 - $74,880*Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.***If this sounds like you, we want to connect!*** High School Diploma or equivalent* Three (3) years or more experience in a similar role* Microsoft Office Suite experience required* WebEx experience preferred* ERP system experience preferred**Pro Mach, Inc.** was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.***Curious about life at ProMach?*** Follow us on LinkedIn, Twitter, and Instagram!ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **What’s in it for you?** There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! *Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.* #Statc #InStat **Pro Mach, Inc.** was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. *ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.* *We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.*