Inside Sales Specialist

Statco-DSI Process Systems; Stockton (CA); On-site; USD 43,680 - 74,880; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability insurance

Paid time off

Retirement plan with company match

Wellness program

Job summary

ProMach is seeking an Inside Sales professional to support the internal team and deliver premium customer experience. You will handle orders accurately, learn product lines, and work closely with engineers and service techs to meet customer goals.

The role emphasizes responsiveness, knowledge of customer needs, and proactive communication to close deals and drive packaging performance improvements.

Qualifications

• High School Diploma or equivalent.
• Three (3) years or more experience in a similar role.
• Microsoft Office Suite experience required.
• WebEx experience preferred.
• ERP system experience preferred.

Responsibilities

• Exceed customer expectations through accuracy and expediency.
• Provide a consistent customer experience through a thorough knowledge of processes and product lines.
• Increase your knowledge through training, both vendor supplied and internal.
• Oversee the entire order process, including cancellations.
• Proactively reach out to customers to understand needs or concerns.
• Seek to fill orders as quickly as possible, evaluating options to ensure customers receive items when needed.
• Maintain clear documentation to ensure consistent customer attention.

Skills

Experience in similar role

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

WebEx

ERP system

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist – whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Do you thrive on working closely with customers? Customizing solutions? Closing deals? Our sales leaders are self‑motivated, savvy strategists who strive to understand their customers’ business needs and then figure out the best solution. Our sales teams work closely with our engineers and field service techs to ensure our customers reach their packaging performance goals today – and tomorrow.

As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis!

Responsibilities

• Exceed customer expectations through accuracy and expediency.
• Provide a consistent customer experience through a thorough knowledge of processes and product lines.
• Increase your knowledge through training, both vendor supplied and internal.
• Oversee the entire order process, including cancellations.
• Proactively reach out to customers to understand needs or concerns.
• Seek to fill orders as quickly as possible, evaluating options to ensure customers receive items when needed.
• Maintain clear documentation to ensure consistent customer attention.

Compensation & Benefits

Base Salary Range: $43,680 - $74,880.

Total compensation includes your pay, potential short‑term incentive opportunities, comprehensive medical/dental/vision programs, life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Qualifications

• High School Diploma or equivalent.
• Three (3) years or more experience in a similar role.
• Microsoft Office Suite experience required.
• WebEx experience preferred.
• ERP system experience preferred.

EEO & Disability Accommodation

Pro Mach, Inc. is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

If this sounds like you

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast‑paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. If this sounds like you, we want to connect!