Inside Sales Specialist

000305 Freudenberg-NOK General Partnership; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Freudenberg-NOK General Partnership in the United States is seeking a customer-facing professional to support aerospace sales, handle inquiries, quotations, and commercial documentation, and coordinate with Sales, Product Marketing, and Supply Chain to deliver timely solutions.

You will maintain CRM/ERP data, manage pricing terms, and drive revenue by following up on opportunities and ensuring accurate records across systems.

Qualifications

• Bachelor's degree or equivalent education/experience in business or related field.
• Experience in manufacturing, aerospace, industrial, or customer-facing environments.
• Hands-on experience with CRM/ERP and business systems for commercial activities.
• Strong attention to detail with ability to manage multiple priorities.
• Excellent communication, organization, and follow-up skills for customer service.
• Analytical and problem-solving abilities to support informed decisions.
• Proficiency with MS Office and familiarity with engineering drawings or aerospace requirements is a plus.

Responsibilities

• Serve as primary contact for aerospace customers throughout the sales process.
• Manage inquiry-to-order process from initial contact to order placement.
• Prepare and maintain customer quotations, pricing proposals, and commercial documents.
• Coordinate with Sales, Product Marketing, Supply Chain and internal teams to deliver timely solutions.
• Maintain accurate customer, pricing, and sales data in CRM/ERP systems.
• Support contract administration, including pricing agreements and logistics documentation.
• Proactively follow up on quotations and new business opportunities to drive revenue.

Skills

Customer service

Sales support

Attention to detail

Communication

Multi-tasking

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM

ERP

MS Excel

Job description

Working at Freudenberg: We will wow your world!

Responsibilities

• Serve as the primary point of contact for aerospace customers, providing responsive and professional support throughout the sales process.
• Manage the inquiry-to-order process, ensuring customer requests are handled accurately and efficiently from initial contact through order placement.
• Prepare and maintain customer quotations, pricing proposals, and commercial documentation that support business growth.
• Coordinate with Sales, Product Marketing, Supply Chain, and other internal teams to deliver exceptional customer experiences and timely solutions.
• Maintain accurate customer, pricing, and sales data within CRM, ERP, and other business systems.
• Support contract administration activities, including pricing agreements, commercial terms, and logistics-related documentation.
• Proactively follow up on quotations, sample requests, and new business opportunities to help drive revenue and strengthen customer partnerships.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
• Experience in manufacturing, aerospace, industrial, technical sales support, customer service, or another customer-facing business environment.
• Hands-on experience utilizing CRM, ERP, and business management systems to support commercial activities.
• Strong attention to detail with the ability to manage multiple priorities while maintaining a high level of accuracy.
• Excellent communication, organization, and follow-up skills with a commitment to delivering outstanding customer service.
• Analytical and problem-solving abilities that help identify solutions and support informed business decisions.
• Proficiency with Microsoft Office applications, particularly Excel; familiarity with engineering drawings, technical documentation, or aerospace industry requirements is a plus.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.