Inside Sales Specialist

Dexter Magnetic Technologies; Torrance (CA); On-site; USD 90,000 - 97,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Representative to drive business growth in the aerospace and defense sectors. This dynamic role involves developing and managing sales strategies, building strong customer relationships, and leveraging CRM tools to maximize sales opportunities. The ideal candidate will possess a technical background, excellent communication skills, and a passion for sales. Join a fast-paced environment where your contributions will directly impact the company's success and growth. If you're a self-starter with a results-driven mindset, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in inside sales or customer service.
• Proficient in CRM systems and lead management tools.
• Strong communication skills and technical interest.

Responsibilities

• Develop and manage sales plans to meet revenue goals.
• Build relationships with customers and understand their needs.
• Utilize CRM tools to maintain an active sales funnel.

Skills

Verbal and written communication

Sales and marketing experience

CRM systems (Salesforce)

Lead management

Technical background in magnetic solutions

Time management

Problem-solving skills

Education

Bachelor of Engineering

Bachelor's degree in marketing or business

Tools

Salesforce

LinkedIn Navigator

Job description

Magnetic Component Engineering (“MCE”), a subsidiary of Dexter Magnetic Technologies (“Dexter”), manufactures permanent magnets and magnetic assemblies made to demanding customer specification in the aerospace / defense, semiconductor equipment, medical, and industrial end markets. MCE is based in Torrance, CA and operates one 48,000 square foot facility with 85 employees.

For more information on Magnetic Component Engineering, please visit: https://www.mceproducts.com/

Basic Purpose and Objective of the Position:

This position is responsible for identifying, developing and capturing new and maintaining existing business opportunities within assigned accounts.

Major Responsibilities: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Responsible for developing and managing annual orders and sales plan for the assigned accounts that meets or exceeds revenue goals for their territory.
• Proactively call on customers to develop strong multi-level relationships. Understand the customer’s business so we are in a position of strength for future NPI projects.
• Develop and maintain an active and growing sales funnel utilizing our CRM tool.
• Maintain a CRM database inclusive of customer contacts, call reports, opportunity details, and specific project/sales pipeline information.
• Work closely with our outsides sales team to move prospective customers through the sales process.
• Support strategic account and business development teams by identifying decision makers at target accounts.
• Communicate with customer service, operations, quality, engineering in defining specific needs required to support respective markets and/or specific customers.
• Anticipate market trends, competitive activities and customer strategies to identify risks and develop opportunities. Share that information with Marketing and Key Account Sales Teams.
• Execute Lead Qualification and Lead Generation Campaigns.
• Leverage phone, email, chat and social media outreach to contact prospective customers.
• Partner closely with Marketing team in testing and optimizing new tools and approaches to more effectively capture and manage leads, including but not limited to online chat, automated lead scoring, etc.
• Identify new contacts at existing accounts.
• Update existing customer records to ensure database is accurate and complete.
• Perform other duties as required.
• No more than 25% travel, as needed

Salary Range: $90,000-$97,000 + 25% variable compensation

Education and Experience:

• Bachelor of Engineering or 4-year bachelor’s degree in marketing or business.
• Minimum of 2 years of experience in inside sales, customer service or marketing.
• Experience in the use of CRM systems (preferably Salesforce) as well as tools for lead management and acquisition, such as LinkedIn Navigator.
• Must be a US Citizen or Permanent Resident (ITAR)
• Proficient in a systematic approach to sales, resulting in closing more deals and increasing margins.
• Strong verbal and written communication and selling skills.
• Sales and marketing experience, B2B phone sales preferred.
• Technical interest, technical background or experience in magnetic solutions or motors, preferred.
• Ambitious and self-motivated individual who is goal oriented and driven by results.
• Will be a self-starter, tenacious and proven team player capable of prioritizing his or her own work and/or problems simultaneously.
• Quick learner with the business aptitude and acumen to apply to daily work.
• Effective time management and strong planning and organization skills.
• Leverage process and best practices to achieve consistent outcomes.
• Detail-oriented. Must take good notes, be consistent and follow up with tasks.
• Proven critical thinking skills and problem-solving methodologies.
• Able to understand complex technical concepts to adequately advise customers on selecting the best Dexter, MCE and EEC solutions to solve their magnet solution requirements.
• Must be comfortable working in a high-energy, quickly changing and demanding environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.