Inside Sales Specialist

Professional Search Group (PSG); Los Angeles (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking an Inside Sales/Customer Support Representative to enhance customer experiences and streamline transactions. This role involves responding to customer inquiries, building computer configurations, and processing orders efficiently. Ideal candidates will have a strong background in sales within the IT sector and a keen understanding of computer components. Join a dynamic team where your contributions will directly impact client satisfaction and business success. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you.

Qualifications

• At least five years of experience in a transaction-oriented company.
• Experience in inside sales within the computer industry.

Responsibilities

• Respond to customer requests for IT equipment and service quotes.
• Process incoming customer purchase orders and track shipments.
• Generate sales reports to support business operations.

Skills

Customer Service

Sales Skills

Attention to Detail

Computer Skills

Ability to Work Independently

Education

Experience in Inside Sales

Experience in IT Equipment Sales

Tools

ServiceNow

Microsoft Dynamics

FileMaker Pro

Oracle

Coupa

Ariba

Job description

2 weeks ago Be among the first 25 applicants

Job Title: Inside Sales/Customer Support Representative

Start Date: ASAP

Duration: 6 month contract

Hours: Standard 9-5

Job Purpose:

The Inside Sales Representative will support various aspects of the customer transaction process, ensuring a seamless experience for our clients' purchasing needs.

Key Responsibilities:

• Respond to customer requests for IT equipment and service quotes
• Build computer configurations based on customer IT requirements
• Process incoming customer purchase orders
• Track orders and shipments to ensure timely delivery
• Address other customer inquiries and requests promptly
• Generate sales reports to support business operations
• Perform miscellaneous customer service and inside sales-related tasks as needed

Qualifications:

• We value work ethic, intelligence, cooperation, punctuality, excellent computer skills, and attention to detail.
• Open to teaching the necessary skills to the right candidate.

An ideal candidate will possess:

• At least five years of experience in a transaction-oriented company
• Experience in inside sales within the computer industry
• Understanding of computer components
• Proficiency in ServiceNow or other digital workflow management software
• Familiarity with enterprise accounting systems like Microsoft Dynamics
• Experience with enterprise quoting systems such as FileMaker Pro
• Working knowledge of Oracle, Coupa, Ariba software
• Focused attention to detail
• The ability to work independently and under pressure
• Willingness to work non-standard hours if required by customer needs
• A flexible, team-oriented attitude

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Sales and Customer Service

• Industries

  IT Services and IT Consulting and Staffing and Recruiting

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