Inside Sales Specialist

Crane Company; The Woodlands (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Crane Company is seeking a Project Quotations Specialist to analyze customer requirements and prepare quote documentation and proposals for Crane Solutions projects, spanning valves and documentation.

You will collaborate with Technical Support, Business Line Management, and Application Engineering to finalize BOM pricing, discounts, and payment terms, while maintaining standard work and driving process improvements.

Qualifications

• Bachelor's degree in Engineering, Business Admin, Finance or Accounting
• Minimum 2 years' industry experience
• Excellent verbal and written communication skills
• Strong analytical thinking
• Strong organizational and prioritization skills
• Effective customer interaction via multiple channels
• Understanding of sales channels and business requirements
• Strong interpersonal skills
• Ability to work independently or in a team
• Time management and prioritization

Responsibilities

• Analyze customer requirements and prepare quote documentation
• Prepare Crane Solutions project proposals based on product, pricing, and terms
• Deliver accurate quote requests including price verification
• Apply divisional pricing policies including discounts and freight
• Provide product and technical support to customers
• Collaborate with application engineering and finance on quotes and BOM pricing
• Develop pricing models for various project types
• Create and maintain standard work documentation
• Drive process improvements to enhance customer satisfaction
• Coordinate with finance for non-standard payment terms and warranty bonds

Skills

Verbal communication

Written communication

Analytical thinking

Time management

Organizational skills

Customer interaction

Sales channel understanding

Interpersonal skills

Prioritization

Teamwork

Education

Bachelor's degree in Engineering, Business Admin, Finance or Accounting

Tools

Microsoft Office

MS Project

CRM software

Job description

Business Unit and Position Summary:

Crane Chem Pharma & Energy Flow Solutions is a division within the Fluid Handling Business Segment of Crane Co, a US multi-national company which specializes in highly engineered products in niche markets. Crane ChemPharma & Energy Flow Solutions designs, manufactures, markets and distributes a range of process valves and actuators under multiple brand names for a wide range of applications in a number of industries including the refinery, chemical, biopharmaceutical, and energy industries.

www.cranecpe.com

Project Quotations Specialist

position will be responsible to analyze customer product requirements and prepare quote documentation and Crane Solutions project proposals based on information regarding product and pricing needs, shipping location, competitive bids, contract requirements, and business margin guidelines. The Quote Specialist will be heavily involved in the technical details of major strategic project orders. The goal is to create value and establish the project order management process as a key differentiator from our competitors from project quotation stage to final valve and documentation delivery.

Complete and deliver accurate customer quote requests including price verification to analyze the competitive factors that must be considered and negotiated.

Understand and apply divisional policies regarding pricing, discounts, freight, etc. including managing pricing and related level of approval process requirements.

Provide product and technical support and solutions to customers by collaborating with Technical Support, Business Line Management, and Application Engineering and other appropriate departments. Partner with application engineering teams to complete quotes and pricing on proposed Bill of Materials and related drawings.

Demonstrate creative problem solving skills to generate well balanced customer and business solutions.

Analyze and support pricing requirements and create pricing models in response to requests on all project types to ensure that adequate support is provided for business solutions/proposals

Create and maintain standard work and documentation of all processes for the function

Drive and execute process improvement focused on enhancing customer satisfaction, departmental and business needs.

Partner with finance to discuss and obtain approvals for non-standard payment terms, Letter of Credit and warranty bonds.

Essential Qualifications/ Experience:

• Bachelor's Degree in Engineering, Business Administration, Finance, Accounting or related field
• Minimum 2 years' industry experience.
• Excellent verbal and written communication skills.
• Excels at analytical thinking.
• Strong organizational skills and the ability to prioritize and work within a fast-paced changing environment.
• Effectively interact with customers via the phone, e-mail, other written and verbal communication mediums.
• Demonstrates a strong understanding of sales channels and related business requirements.
• Outstanding interpersonal skills with the ability to work with all levels of personnel.
• Ability to take direction and work independently and as part of a team.
• Ability to prioritize multiple tasks and situations to achieve superior proactive project order management and customer satisfaction.
• Ability to utilize time effectively; excellent time management skills.
• Drive to not accept status quo by utilizing a combination knowledge and problem resolution skills.

Desirable Qualifications/ Experience:

• Two or more years of cost analysis or pricing experience.
• Experience working with industry products and services.
• Experience working with all phases of solicitation processes such as requests for information, pricing and negotiation.
• Critical thinking skills.
• Strong knowledge of Microsoft Office, MS Project and CRM software.
• Strong presentation and training skills.
• PMP Certification is a plus.

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This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

This position is not eligible for visa sponsorship.