Inside Sales Specialist

Energy-Center---Manhattan-Pool-3; Manhattan (KS); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Simple 401(k) with 3.5% company match

Pension plan

Paid time off and paid holidays

Employee discount on company products

Company-sponsored events

Employee recognition program

Company-provided leads

Training and professional development

Career advancement opportunities

Job summary

Energy Center-Manhattan Pool in Manhattan, KS is hiring an Inside Sales Specialist to support customers, prepare estimates, and drive project coordination. You will learn our products, pricing, and sales approach while building strong relationships with clients.

You don't need to be an expert yet; we provide training on products, estimating processes, CRM, and sales. This is an in-person, full-time role with growth opportunities within the team.

Qualifications

• Experience in customer-facing roles in retail, service, or sales.
• Strong verbal and written communication skills.
• Organized with attention to detail and follow-up.
• Able to learn products, estimating, pricing, and processes.
• Willing to work in-person with a team.

Responsibilities

• Meet with customers to understand goals, preferences, budget.
• Explain products, options, and pricing.
• Prepare estimates and proposals with team support.
• Enter and maintain customer data in CRM.
• Follow up with leads and customers via multiple channels.
• Coordinate hand-off to installation team.

Skills

Customer service

Communication skills

Organizational skills

CRM familiarity

Sales mindset

Follow-up discipline

Tools

CRM system

Job description

Inside Sales Specialist
Energy Center-Manhattan Pool | Manhattan, KS
Full-Time | In-Person | $24-$27 per hour, depending on experience

About the Role

Energy Center-Manhattan Pool has served Manhattan and the surrounding communities for more than 20 years. We help homeowners create comfortable, enjoyable spaces with swimming pools, spas, fireplaces and stoves, grills and smokers, and outdoor living products.

We are looking for a Inside Sales Specialist to join our team and grow into the role.

You do not need to be an experienced construction estimator or pool expert to be successful here. If you are organized, comfortable talking with customers, willing to learn, and good at following through, we can teach you our products, estimating process, and sales approach.

This role combines customer service, sales support, estimating, follow-up, and project coordination. You'll work directly with customers to understand what they are looking for, help prepare pricing and estimates, answer questions, and keep projects moving through the sales process.

Our approach is simple: understand the customer, provide the right solution, prepare an accurate estimate, and follow through.

What You'll Do

• Meet with customers and learn about their project goals, preferences, and budget.

• Help customers understand available products and options.

• Build strong customer relationships through friendly, professional communication.

• Learn how to prepare estimates, proposals, and project pricing.

• Explain pricing, product options, project considerations, and next steps with support from the team.

• Follow up with customers and leads by phone, email, and other appropriate channels.

• Make outbound calls to company-provided leads and customers who have expressed interest in our products or services.

• Enter and maintain customer information in our CRM.

• Keep track of follow-ups, estimates, appointments, and customer commitments.

• Work with the team to help ensure a smooth transition from the sale to the project or installation.

• Learn our products, installation processes, estimating systems, and home-improvement services.

What We're Looking For

We are more interested in finding the right person than someone who has done this exact job before.

You may be a good fit if you have:

• Experience working with customers in retail, hospitality, customer service, inside sales, office administration, or a similar role.

• Strong verbal and written communication skills.

• A friendly, professional approach when working with customers.

• Good organization and attention to detail.

• The ability to follow up consistently and keep track of multiple customers or projects.

• Comfort learning new products, software, pricing, and processes.

• Basic computer skills and the ability to learn a CRM system.

• A willingness to ask questions, learn, and take ownership of your work.

• The ability to work independently while also being part of a team.

Experience in construction, remodeling, home improvement, building materials, landscaping, outdoor living, pools, spas, kitchens and baths, estimating, or project-based sales is helpful, but not required.

We will train the right person on our products, estimating process, CRM, and sales approach.

How Success Is Measured

Success in this role is about being dependable, organized, responsive, and willing to learn.

We expect you to:

• Respond to customers promptly.

• Learn to prepare accurate estimates and proposals.

• Follow up consistently with customers and leads.

• Keep CRM records current and organized.

• Stay on top of appointments, estimates, and customer commitments.

• Help turn qualified opportunities into sales.

• Provide a positive customer experience.

• Communicate effectively with the rest of the team.

• Continue building your knowledge of our products and services.

Compensation & Benefits

• $24-$27 per hour, depending on experience

• Hourly compensation with no individual commission requirement

• Company-provided leads

• Training and professional development

• Career advancement opportunities

• Health, dental, and vision insurance

• Simple 401(k) with 3.5% company matching

• Pension plan

• Paid time off and paid holidays

• Employee discount on company products

• Company-sponsored events

• Employee recognition program

Why Join Energy Center-Manhattan Pool?

We are a family-oriented, team-focused company with a friendly and supportive work environment.

This is a great opportunity for someone who enjoys working with people and wants to develop skills in sales, estimating, project coordination, and the home-improvement industry.

You'll receive hands-on training on our products, installation processes, estimating, customer management, and sales approach. As you gain experience, there is room to take on more responsibility and grow within the company.

You don't need to know everything on your first day. We are looking for someone who is dependable, eager to learn, communicates well, and wants to build a long-term career.